02 8004 0010 - Suspicious Scam Call Impersonating Microsoft

• Suspicious
• Scam
• Spam

The number 02 8004 0010 is reported as a suspicious scam call, where callers impersonate Microsoft for malicious intent. Learn how to identify and handle calls from this number effectively.

Is 02 8004 0010 / 0280040010 a Scam?

The phone number 02 8004 0010 / 0280040010 has garnered attention for being associated with suspicious activities, specifically targeting unsuspecting Australians. Based on multiple user reports, this number is classified as a scam, primarily impersonating Microsoft and attempting to gain unauthorized access to personal computers.

Understanding the Scam

Users have described calls from 02 8004 0010 / 0280040010 as attempts to convince them that their systems require critical updates or are infected with malware. In reality, this is a manipulation tactic known as a "vishing" scam, where scammers use Voice over Internet Protocol (VoIP) to disguise their true location. One report explicitly stated that the caller claimed to be from Microsoft, a common strategy among scammers aiming to exploit trust.

User Experiences

• The first report dated 20/02/2016 indicated the call was made by an individual in India, which raised immediate red flags for the user who operates an Apple device. This highlights the scammers' lack of knowledge regarding their targets.
• On 26/02/2016, another user reported a similar interaction where the caller insisted they needed to access the computer for urgent updates. This scenario is classic for scams, with the goal being to manipulate the victim into providing personal information.
• Furthermore, a user on 11/05/2017 recounted how the caller offered a seemingly harmless accommodation deal but became increasingly aggressive in asking for credit card details, indicating potential identity theft risks.

How to Handle Calls from 02 8004 0010

If you receive a call from this number, it is advisable to take the following steps:

• Do not engage: Hang up immediately if the caller claims to be a representative of Microsoft or another legitimate organisation.
• Report the call: Notify local authorities or ScamWatch to assist in preventing further scams.
• Secure your information: Regularly monitor your accounts for unusual activity and consider updating your privacy settings.

Conclusion

Overall, 02 8004 0010 / 0280040010 is a number to approach with caution. The nature of the complaints and the modus operandi of the callers suggest that this is a scam with the potential for identity theft and computer hacking. Always remain vigilant and use resources like Reverseau for further inquiries about unknown numbers to protect yourself from scams.