- Scam
- Suspicious
- Uncertain
16 reports for 02 7257 8216 (0272578216): Automated calls impersonating Commonwealth Bank claiming card declined, blocked, or suspicious transactions. Callers request callbacks to fake 1300 numbers.
Commonwealth Bank Impersonation Reports for 02 7257 8216
Sixteen contributors have reported calls from 02 7257 8216 (also written as 0272578216) impersonating Commonwealth Bank. The scam consistently claims the recipient's credit card has been declined for a transaction and subsequently blocked, creating artificial urgency to pressure immediate action. Multiple contributors stress they do not even have Commonwealth Bank accounts, yet still received these calls.
The number 0272578216 operates as a sophisticated automated scam with robotic voices delivering pre-recorded messages. Several reports specifically mention the voicemail claimed a $120.40 declined transaction, with instructions to call a fake 1300 number (1300 480 873) to resolve the issue. Contributors note the American accent of the automated voice, which is inconsistent with Commonwealth Bank's Australian operations.
What Callers from 02 7257 8216 Claim
The calls from 02 7257 8216 follow a consistent pattern. Automated voices claim a credit card transaction has been declined and the card is now blocked. One contributor reported the exact message: "Your Commonwealth Bank credit card had been declined for a $120.40 transaction and the card has been blocked." The caller then instructs recipients to ring a 1300 number to "discuss" or "unblock" the card.
Multiple reports from 0272578216 indicate callers reference specific transaction amounts ($120 or $120.40), making the scam appear more credible. One contributor noted the caller asked them to "call back," another common phishing tactic. Notably, one early report described a purported Telstra impersonation, suggesting the scam operators may test multiple corporate identities from the same number.
Call Patterns and Timing
Contributors report receiving calls from 02 7257 8216 across various times of day, including early morning (7:30 AM, 8:27 AM), midday (12:58 PM), and evening hours. The calls often leave voicemails when unanswered, allowing callers to deliver their full scam script without live interaction. One contributor noted the number continues calling despite being blocked, suggesting automated dialling systems with retry mechanisms.
The report history for 0272578216 concentrates heavily between June and July 2023, with activity tapering after. One contributor reported receiving the call on a Saturday morning, indicating no day-of-week restrictions on the scam operation. The persistence of repeated calls despite blocking efforts demonstrates the scammers' reliance on volume-based targeting rather than individual lead validation.
What to Do If You Receive a Call from 02 7257 8216
If 02 7257 8216 calls you:
- Do not: Answer or return the call, call any number provided in the voicemail, or provide personal or financial information
- Do: Let it go to voicemail, note the exact message content, and immediately block the number
- Do: Verify any banking alerts independently by calling Commonwealth Bank directly using the number on your bank card or statement (never use numbers provided by the caller)
- Do: Hang up immediately if you answer and hear an automated message claiming to be from your bank
If you are a Commonwealth Bank customer and receive a call from 0272578216 about a declined transaction, do not act on it. Commonwealth Bank does not initiate card blocks via unsolicited calls. Instead, log into your CBA app or call the official number on the back of your card to verify your account status.
What to Do If You Receive an SMS from 02 7257 8216
If you receive SMS messages from 0272578216:
- Do not: Click any links, reply to the message, or call numbers provided in the text
- Do: Delete the message immediately and block the number
- Do: Report the SMS as spam by forwarding it to 0429 999 888
How to Report 02 7257 8216
Report this scam number and your experience through these Australian government channels:
- Scamwatch (scamwatch.gov.au) - Report the scam and view alerts about Commonwealth Bank impersonation campaigns
- ACMA (acma.gov.au) - Report the robocall and callback request tactics used by 0272578216
- ReportCyber (cyber.gov.au) - If you provided any information or clicked any links
- Commonwealth Bank directly - Contact CBA fraud team if you are a customer; call the number on your card
- Reverseau - Add your report to help other Australians identify 02 7257 8216
When reporting, include the exact message content, the time of the call, and any phone numbers mentioned in the voicemail or call (such as 1300 480 873). This information helps authorities track scam campaigns.
Help others by sharing your experience with (02) 7257 8216!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
So-called Telstra bloke asking about network issues but I don't even have them as my provider, he lost it when I told him off
automated robot claiming to be Commonwealth Bank about suspicious Visa transactions, but I don't have a CBA account
Voicemail claiming to be from Commonwealth Bank, certain it's a scam
CBA scam “$120.40 payment declined requesting a for you to call them” just block the number its fake.
Robotic message pretending to be Commonwealth Bank warning about suspicious transaction, hung up immediately
Automated call saying my CBA credit card was declined and blocked, told me to call a number to sort it out
Called Saturday morning at 8:27am, left robotic voicemail with American accent claiming Commonwealth Bank, never had account with them
Call about declined purchase of $120
Same call today 12:58 PM asking me to call back, definitely a scam
Just experienced a similar call
Keeps calling even though I've blocked it
They just called me at 9:09. I did not pick it up as I know too many scam calls are coming this days. I waited for them to leave avoice mail first which read: Your Commonwealth Bank credit card had been declined for a $120.40 transaction and the card has been blocked. It then tells you to call a 1300 number (1300 480 873) to discuss. I can't do that.
Had a call this morning at 7:30 am from this number. It was an automated voice message left saying that my Commonwealth Bank credit card had been declined for a $120.40 transaction and the card has been blocked. I am not with Commonwealth Bank nor have I ever been so this is 100% a scam. It then tells you to call a 1300 number (1300 480 873) to discuss. DON'T get sucked in by this!! Be careful if you are with CBA - it is fake!
Automated call pretending to be Commonwealth Bank
Claimed I made a purchase that got declined and my card was blocked, asked me to call a number to unblock it, but I didn't make any purchase
Pretends to be Commonwealth Bank Card Centre, suspected fraudulent
Help others by sharing your experience with (02) 7257 8216!
WRITE A REVIEWFrequently Asked Questions
Is 02 7257 8216 really Commonwealth Bank calling about my card?
No. Sixteen contributors confirm 02 7257 8216 (0272578216) is a scam impersonating Commonwealth Bank. The actual Commonwealth Bank will not call you about a declined card with an unsolicited call, and they will never ask you to call a 1300 number to unblock it. If you have account concerns, always call Commonwealth Bank directly using the number on your card or statement, not numbers provided by incoming callers.
What should I do if I answered the call from 0272578216 and provided information?
Contact Commonwealth Bank immediately on the official number from your card to alert them about potential fraud. If you provided credit card details, card expiry, or security codes to the caller from 02 7257 8216, request your card be cancelled and replaced. Monitor your account for unauthorised transactions and consider placing a fraud alert on your credit file through Equifax or Experian.
Why does 02 7257 8216 keep calling even after I blocked it?
Contributors report that 0272578216 continues calling despite being blocked, suggesting an automated robocall system with retry logic. The scammers use volume-based targeting, cycling through many numbers rather than focusing on individual leads. Blocking provides limited protection against automated systems-the best strategy is to never answer and let calls go to voicemail, which avoids reinforcing the number as 'active' in the scammer's database.
What is the 1300 number that 02 7257 8216 asks me to call?
Callers from 02 7257 8216 (0272578216) direct victims to call 1300 480 873 to 'resolve' the alleged card decline. This is a fake number operated by the scammers, designed to capture your banking details or trick you into authorising fraudulent transfers. Never call any number provided by an unsolicited caller claiming to be your bank. Instead, hang up and call your bank directly.
Can I report 02 7257 8216 to ACMA or Scamwatch?
Yes. You can report calls from 0272578216 to Scamwatch (scamwatch.gov.au), which maintains alerts about known scam campaigns, and to ACMA (acma.gov.au), the Australian Communications and Media Authority, which investigates robocalls and callback request scams. Include the exact voicemail or message content, the time of the call, and the fake number (1300 480 873) mentioned by the caller. Reports help authorities target these scam operations.
Why did I get a call from 02 7257 8216 if I don't have a Commonwealth Bank account?
Multiple contributors report receiving scam calls from 0272578216 despite having no Commonwealth Bank account, indicating the scammers use broad-based calling lists that may include inactive or random numbers. They rely on volume-calling thousands of numbers hoping to catch Commonwealth Bank customers. The fact that you received a call from 02 7257 8216 does not mean your details were specifically compromised; you were likely contacted as part of a mass robocall campaign.