- Unknown
Community report for 02 7256 8068 (0272568068): Scammer impersonating Telstra with urgent SMS claiming SIM deactivation, requesting language selection to harvest credentials.
SIM Deactivation Phishing Reports for 02 7256 8068
A contributor has reported receiving a call followed by a suspicious text message from 02 7256 8068 (also written as 0272568068). The scam employs urgency tactics, claiming the recipient's SIM card would be deactivated within 2 hours. The text message directed the recipient to press 1 for Chinese or 2 for English, a common phishing technique designed to harvest credentials or activate paid services through keypad interaction.
The contributor is a Telstra customer with a recently activated SIM card, making them a potential target for impersonation scams that exploit the brief vulnerability window when customers have newly activated services. The combination of phone contact followed by SMS suggests a coordinated phishing attempt rather than random spam.
What the Scammer Claims
The caller from 0272568068 impersonated Telstra and claimed immediate SIM deactivation. The follow-up text message reinforced urgency by setting a strict 2-hour deadline and requested language preference through an interactive prompt. This two-step approach (call then SMS) is designed to appear legitimate while actually directing the recipient toward a phishing interaction.
Report Details and Timing
The call to 02 7256 8068 was answered directly by the contributor on 11 January 2026. The rapid escalation to an SMS message within the same contact attempt suggests an automated or semi-automated scam operation. The contributor noted that their Telstra SIM was only a couple of months old at the time of the attack, indicating the scammers may be targeting newly activated accounts where customers are less familiar with their provider's communication patterns.
What to Do If You Receive a Call from 02 7256 8068
If 02 7256 8068 calls you:
- Do not: Press any keypad numbers in response to prompts, answer questions about your SIM or account status, or follow instructions from the caller
- Do: Hang up immediately, contact your mobile provider directly using the number on your bill or their official website, and report the call to ACMA
- Important: Legitimate providers never request keypad presses to confirm language or account details during unsolicited calls
What to Do If You Receive an SMS from 02 7256 8068
If 0272568068 sends you an SMS:
- Do not: Click any links, reply to the message, or press any numbers as requested
- Do: Delete the SMS immediately, block the number, and forward the message to 0429 999 888 (ACMA spam reporting)
- Verify separately: If concerned about your SIM status, call your provider directly using a number from your bill or official website
How to Report 02 7256 8068
- Report to ACMA (Australian Communications and Media Authority) at acma.gov.au for phishing and SIM-related fraud
- Report to Scamwatch at scamwatch.gov.au with details of the call and SMS
- Contact your mobile provider's fraud team directly to report the impersonation attempt
- If you engage with the phishing prompt, report to ReportCyber at cyber.gov.au
- Contribute your experience to Reverseau to help other Australians identify this number
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What Our Users Reviewed
Got a call then weird text saying my SIM would be deactivated in 2 hours, asking to press 1 for Chinese or 2 for English. I'm with Telstra and my SIM is only a couple months old
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WRITE A REVIEWFrequently Asked Questions
Why would a scammer call before sending an SMS from 02 7256 8068?
The initial call from 02 7256 8068 tests whether the number is active and monitored. If you answer, the scammer confirms the account is worth targeting with the follow-up SMS phishing attempt. This two-step approach increases the likelihood you'll respond to the urgent SMS message.
My Telstra SIM is new too. Could 0272568068 target me?
Yes, newly activated SIM cards are particularly vulnerable. Scammers targeting 02 7256 8068-type campaigns often focus on recent account holders who may not yet recognise their provider's standard communication methods, making them more likely to panic when told their SIM will be deactivated.
What happens if I press 1 or 2 on the 02 7256 8068 SMS prompt?
Pressing keypad numbers in response to 0272568068 SMS messages can activate premium services, confirm your number is active to scammers for further targeting, or direct you to a phishing page. Never interact with unsolicited SMS prompts requesting language selection or account verification.
Should I call Telstra if I receive a message from 02 7256 8068?
Do not call the number provided in the 0272568068 message. Instead, hang up or delete the SMS, then call Telstra using the customer service number on your physical bill or Telstra's official website. This ensures you reach legitimate support, not a connected scammer number.
Is 02 7256 8068 a real Telstra number?
The contributor received calls from 02 7256 8068 (0272568068) claiming to be Telstra, but legitimate providers never threaten immediate SIM deactivation or request keypad responses to confirm language preference. The 02 area code indicates a NSW number, but the pattern clearly indicates impersonation rather than genuine provider contact.
How do I block 02 7256 8068 on my phone?
Most Australian phones allow you to block numbers directly. Go to your call history, find 02 7256 8068 (or 0272568068), and select Block or Report Spam. Additionally, contact your provider to have them block this number on their network, preventing further contact attempts.