02 7256 7761 - 0272567761: Tax Office Impersonation Robocall

4-min Read1 Report

  • Scam

One contributor reported an automated robocall from 02 7256 7761 (0272567761) impersonating the ATO with urgent language. Press 1 for English prompt.

Tax Office Impersonation Robocall from 02 7256 7761

A contributor has reported receiving an automated robocall from 02 7256 7761 (also written as 0272567761) impersonating the Australian Taxation Office. The call came through as a voicemail message, indicating the caller used an automated dialling system to reach the recipient's phone without a live connection.

The recorded message from 0272567761 claimed there was a "missing important call from tax office" and prompted the recipient to press 1 for English or 2 for Mandarin. This multi-language prompt is a common tactic used by scammers to appear legitimate and reach a broader target audience. The urgent framing ("missing important call") is designed to pressure recipients into pressing a button without thinking critically about the legitimacy of the call.

What the Automated Message from 02 7256 7761 Says

The robocall from 02 7256 7761 uses a recorded voice claiming connection to the ATO and presenting a false sense of urgency. By asking the recipient to select a language option, the scammer makes the call seem like an official government service. This is a known impersonation tactic where scammers copy the structure of legitimate automated systems to build false credibility.

The message does not specify what the "important call" concerns, leaving the recipient uncertain and more likely to comply by pressing a button. Once a button is pressed, the call could be transferred to a live operator who would then attempt to extract personal information, banking details, or payment information under the guise of resolving a tax matter.

Robocall and Impersonation Pattern

This report of 02 7256 7761 represents a common scam approach combining robocall technology with government impersonation. The use of voicemail delivery suggests the caller may have used an automated system to leave messages on multiple lines simultaneously. Robocalls using impersonation are difficult to stop at the network level, which is why the ACMA and Scamwatch continue to warn Australians about these tactics.

The NSW-based number allocation for 0272567761 does not confirm legitimacy; scammers frequently spoof local numbers to appear trustworthy. The provider listed (Symbio Networks Pty Ltd) is a real telecommunications provider, but this does not mean the number is being used legitimately. Number spoofing allows criminals to mask their actual origin.

What to Do If You Receive a Call from 02 7256 7761

If 02 7256 7761 calls you:

  • Do not: Press any buttons, respond to the prompt, or stay on the line
  • Do not: Return the call or call the number shown on your phone
  • Do not: Provide any personal information, tax file number, or banking details
  • Do: Let the call go to voicemail without interacting
  • Do: Hang up immediately if you answer live
  • Do: Block 0272567761 in your phone settings
  • Do: Verify any ATO matter directly by calling the official ATO phone number (1800 111 727) or visiting the ATO website ato.gov.au

How to Report 02 7256 7761

If you received this robocall from 02 7256 7761 or 0272567761, report it to the following Australian authorities:

  • ACMA (Australian Communications and Media Authority): Report the call at acma.gov.au. ACMA oversees telecommunications and investigates illegal robocalls and number spoofing.
  • Scamwatch: Lodge a report at scamwatch.gov.au describing the impersonation attempt and the exact message content. Scamwatch aggregates reports to identify scam patterns.
  • Do Not Call Register: Register your number at donotcall.gov.au to opt out of telemarketing calls. While this number appears to be a scam rather than legitimate telemarketing, registration may reduce exposure.
  • ReportCyber: If the scam included any phishing links or attempts to collect data, report it at cyber.gov.au.
  • Reverseau: Contribute your experience on Reverseau to help other Australians identify this number. Community reports are essential to building awareness of active scams.

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Anonymous

Automated message about missing important call from tax office, press 1 for English or 2 for Mandarin


Help others by sharing your experience with (02) 7256 7761!

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Frequently Asked Questions

Is 02 7256 7761 really from the Australian Taxation Office?

No. The ATO does not initiate contact via unsolicited robocalls or voicemail messages asking you to press a button. If the ATO needs to contact you, they will send an official letter or you can contact them directly on 1800 111 727 or visit ato.gov.au. The call from 02 7256 7761 (0272567761) is a scam using impersonation.

What happens if I press 1 or 2 on the call from 0272567761?

If you press 1 for English or 2 for Mandarin on the robocall from 02 7256 7761, you may be transferred to a live operator who will attempt to extract personal information such as your tax file number, date of birth, banking details, or payment information. Do not press any buttons; hang up immediately.

Can I return the call to 0272567761?

No. Do not return calls to 02 7256 7761 or any unknown number claiming to be from the ATO. Scammers often spoof numbers, so calling back may connect you to the scammer directly or incur unexpected charges. Always verify by calling the official ATO number yourself (1800 111 727).

Why does 02 7256 7761 appear as an NSW number?

The number 0272567761 is allocated as a local NSW service, but scammers can spoof any legitimate-looking number to appear trustworthy. The allocation does not confirm that the call is genuine. Number spoofing technology allows criminals to mask their real origin and impersonate government agencies.

Should I block 02 7256 7761 on my phone?

Yes. Block 0272567761 immediately in your phone's settings. However, be aware that the same scammer may use different numbers for future calls. If you continue to receive similar robocalls from other numbers claiming to be the ATO, report each one to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au).

What should I do if I already provided information to the caller from 02 7256 7761?

If you provided personal or financial information to 0272567761, contact your bank immediately and consider placing a fraud alert on your credit file. You can also report the incident to Scamwatch (scamwatch.gov.au), ACMA (acma.gov.au), and ReportCyber (cyber.gov.au). Monitor your bank account and credit report for unauthorised activity.