02 7239 0389 - 0272390389: Robocall and Phishing Reports

• Unknown
• Suspicious
• Uncertain

Community reports for 02 7239 0389 (0272390389): Robocalls with PIN entry requests, callback loops, and disconnects. Number shows as not in service when called back.

Robocall and Phishing Reports for 02 7239 0389

Four contributors have reported suspicious activity from 02 7239 0389 (also written as 0272390389), a local service number registered in NSW. The pattern involves automated robocalls requesting PIN entry and callback loops where callers hang up when questioned about their identity. When recipients attempt to verify the number by calling back, 0272390389 returns a "not in service" message, a common tactic used to obscure the caller's true identity.

The reports suggest a coordinated phishing operation targeting account verification processes. Multiple contributors received voicemails requesting PIN number entry, with follow-up messages claiming the PIN was not updated. This mimics legitimate banking and services Australia processes, but the disconnect when challenged and the non-functional callback number indicate fraudulent intent.

What Callers from 02 7239 0389 Do

The robocalls from 02 7239 0389 follow a deceptive pattern designed to extract sensitive information. One contributor received an automated recorded message asking to select a language. When they complied, someone briefly said hello before disconnecting immediately. A separate report describes the same number calling five times in succession, with the caller hanging up whenever asked to identify their company name.

The most concerning reports involve voicemail messages requesting PIN entry. One contributor received a message stating "enter a new pin number," followed by another message claiming the PIN was not updated. The voicemail urged the recipient to engage further with the process. When these contributors called 0272390389 back to verify the legitimacy of the request, the automated response indicated the number was not in service, suggesting the number may be spoofed or deliberately made unreachable after the phishing attempt.

Report Patterns and Timing

The reports span from October 2024 through March 2026, indicating this number has been persistently problematic. Three of the four reports describe voicemail interactions, suggesting the callers use robocall systems to deliver pre-recorded messages when reaching answering machines. One contributor documented five consecutive calls from 02 7239 0389 on a single occasion, showing aggressive contact behaviour.

The callback-request tactic appears deliberate. Contributors are incentivised to ring back either through urgency implied in the PIN-update message or through repeated calls that suggest something important. However, the "not in service" response ensures victims cannot verify the legitimacy of the request, trapping them in a one-way communication channel where they cannot ask questions or obtain clarification.

What to Do If You Receive a Call from 02 7239 0389

If 02 7239 0389 calls you:

• Do not: Press any keys or enter a PIN, return the call, or respond to voicemail requests for account verification
• Do: Let the call go to voicemail, block the number immediately, and contact your bank or service provider directly using their official published number
• Do: Verify any account alerts by logging into your official account portal or calling the organisation directly, never using a number provided in the voicemail

These robocalls deliberately impersonate legitimate account update processes. Banks, services Australia, and other organisations never request PIN entry via voicemail. If you receive such a request from 02 7239 0389 or any unknown number, treat it as phishing and do not engage.

What to Do If You Receive an SMS from 02 7239 0389

If you receive an SMS from 0272390389:

• Do not: Click any links, reply with personal information, or follow any instructions in the message
• Do: Delete the message and block the number immediately
• Do: If the SMS claims to be from your bank or a government service, contact that organisation directly using an official phone number from their website

Phishing SMS messages often mimic legitimate account alerts. Report the message as spam by forwarding it to 0429 999 888.

How to Report 02 7239 0389

If you receive calls or messages from 02 7239 0389, report the number to Australian authorities:

• Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
• Report phishing and scam attempts to Scamwatch at scamwatch.gov.au
• If the call impersonates a bank or financial institution, report it to your bank directly
• If the call impersonates services Australia or a government agency, report it to ReportCyber at cyber.gov.au
• Report the number on Reverseau to help other Australians identify this number

Frequently Asked Questions