- Unknown
Community report for 02 7239 0378 (0272390378): Voicemail in Chinese claiming visa expiration targeting Australian citizens.
Visa Impersonation Report for 02 7239 0378
One contributor has reported a voicemail from 02 7239 0378 (also written as 0272390378) attempting visa-related impersonation. The message was delivered in Chinese and falsely claimed the recipient's visa had expired, despite the contributor being an Australian citizen. This type of impersonation scam preys on confusion about immigration status and generates urgency through false authority.
What the Voicemail from 02 7239 0378 Said
The contributor received a voicemail from 0272390378 in Chinese language claiming that a visa had run out or was expiring. The message created false urgency around immigration status. Since the recipient is an Australian citizen with no visa obligations, the caller either had incorrect information or was deliberately targeting individuals with the assumption they might have visa concerns.
Caller Behaviour and Method
The scammer using 02 7239 0378 chose to leave a voicemail rather than attempt live conversation, which is common when targeting multiple numbers with pre-recorded or scripted messages. The use of a Chinese-language message suggests the scam may be specifically targeting Chinese-speaking Australians or recent migrants, exploiting potential unfamiliarity with Australian immigration processes or language barriers.
What to Do If You Receive a Call or Voicemail from 02 7239 0378
If 02 7239 0378 calls you:
- Do not: Return the call, click any links mentioned, or provide personal information
- Do: Delete the message, block the number, and verify any immigration claims directly with the Department of Home Affairs through their official website
- Remember: Australian citizens do not have visas. If you are a citizen and receive visa-related calls, it is always a scam
How to Report 02 7239 0378
Report this number and voicemail to:
- Scamwatch at scamwatch.gov.au - describe the visa claim and Chinese language message
- ACMA (Australian Communications and Media Authority) at acma.gov.au for telecommunications complaint
- ReportCyber at cyber.gov.au if you believe scammers accessed your personal data
- Share your experience on Reverseau to help other contributors identify this number
Why This Scam Works
Visa impersonation scams using 0272390378 exploit several vulnerabilities: language barriers, unfamiliarity with Australian immigration systems among recent arrivals, and the authority of government-related topics. By leaving a voicemail in a specific language rather than calling directly, scammers increase the likelihood recipients will attempt to return the call or follow up anxiously, not realising it is fraudulent.
Help others by sharing your experience with (02) 7239 0378!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Left message in Chinese about visa running out, I'm a citizen, scam
Help others by sharing your experience with (02) 7239 0378!
WRITE A REVIEWFrequently Asked Questions
I'm an Australian citizen but received a voicemail from 02 7239 0378 about a visa issue. Is this a scam?
Yes, this is definitely a scam. Australian citizens do not have visas and do not need to renew or activate visa status. Any call or voicemail from 02 7239 0378 (0272390378) claiming otherwise is impersonation fraud. Block the number and do not return the call.
Should I call back 02 7239 0378 to clarify the voicemail message?
No. Do not return calls to 0272390378. Scammers use return calls to activate phone number fraud, bill you for premium-rate lines, or capture additional personal information. If concerned about immigration status, contact the Department of Home Affairs directly using their official website number, never numbers from unknown callers.
The message from 02 7239 0378 was in Chinese. Does this mean it's targeting a specific group?
Language-specific scams like this voicemail from 0272390378 often target speakers of that language, exploiting communication barriers and cultural unfamiliarity with Australian government processes. Share this experience with community members who speak Chinese to help them recognise this scam.
What should I do with the voicemail from 02 7239 0378?
Delete it. Do not forward it to others via messaging apps, as this may activate hidden links. Block 0272390378 in your phone settings so future calls are automatically rejected. Report the number to Scamwatch (scamwatch.gov.au) and ACMA.
Could 02 7239 0378 be a legitimate government number that was spoofed?
Unlikely. While scammers sometimes spoof real numbers, the content of this voicemail (claiming visa expiration for an Australian citizen) is inherently fraudulent and could only originate from a scammer. Legitimate government calls do not use voicemail to claim visa issues for citizens.
I ignored the voicemail from 02 7239 0378. Do I need to take further action?
If you did not return the call or engage with 0272390378, you are likely safe. Block the number to prevent future contact, and report it to Scamwatch (scamwatch.gov.au) to help track this scam campaign. Ignoring the call was the correct response.