- Scam
Community reports for 02 7238 5442 (0272385442) describe automated robocalls impersonating CommBank and leaving voicemails about document issues with multilingual options.
Robocall and Bank Impersonation Reports for 02 7238 5442
Three contributors have flagged 02 7238 5442 (also written as 0272385442) for robocall activity combined with impersonation tactics. The reports indicate automated calling systems claiming affiliation with Commonwealth Bank, a major Australian financial institution. One contributor who answered a call from 0272385442 reported a recorded message claiming to be CommBank requesting approval of a transaction, a common impersonation technique used to extract banking credentials or personal verification details.
Beyond the CommBank impersonation, another report describes a voicemail from 02 7238 5442 mentioning a documents issue with interactive options presented in Chinese. This multilingual robocall approach suggests the number may be part of a broader automated campaign targeting diverse communities within NSW.
What Callers from 02 7238 5442 Present
The robocalls from 02 7238 5442 rely on urgency and false authority. One contributor received an automated message claiming to represent CommBank and requesting approval of a transaction, a tactic designed to prompt immediate action before the recipient can verify legitimacy. The robocall system appears to be triggering responses through alarm messaging rather than genuine account notifications.
A separate voicemail received from 0272385442 addressed a purported documents issue and offered response options in Chinese, indicating the automated system can deliver messages in multiple languages. This suggests the campaign may be targeting specific demographic groups or using a broad-based robocall distribution system.
Call Patterns and Timing
The reports span different contact channels and timeframes. One call from 02 7238 5442 was answered directly by a contributor, while another reached voicemail, suggesting the number may be cycling through contact attempts. A third report warned that the number itself is dodgy without providing call details, reinforcing community awareness of 0272385442 as a source of suspicious automated activity.
The voicemail from 02 7238 5442 was received in late November, while the answered call was reported in February, indicating the number has been active across multiple seasons. The diversity of reported interactions suggests persistent robocall distribution rather than isolated incidents.
What to Do If You Receive a Call from 02 7238 5442
If 02 7238 5442 calls you:
- Do not: Answer unknown calls from 0272385442, return the call, or press any menu options presented by the robocall
- Do not: Provide personal information, banking details, or verification codes to an automated system
- Do: Let the call go to voicemail if you answer by mistake, then hang up immediately
- Do: Block 02 7238 5442 on your phone to prevent repeat calls
- Do: Contact your bank directly using the official number on your card or statement to verify any transaction alerts, never using a callback number from the caller
- Do: Be aware that legitimate banks do not request transaction approval via unsolicited robocalls
What to Do If You Receive a Voicemail from 02 7238 5442
Voicemails from 0272385442 claiming document issues or offering multilingual response options are typical robocall automation:
- Do not: Press any number options or reply to the message
- Do not: Call back the number left in the voicemail
- Do: Delete the message and block 02 7238 5442 immediately
- Do: If the message references a real organisation (bank, government agency), contact that organisation directly using an official number you find yourself rather than any number provided in the voicemail
How to Report 02 7238 5442
If you receive unwanted robocalls or impersonation attempts from 02 7238 5442 (0272385442), report the activity to Australian authorities:
- ACMA (Australian Communications and Media Authority): Report the robocall at acma.gov.au - ACMA tracks and investigates patterns of automated calling
- Scamwatch: If the call attempted to obtain personal or financial information, report it to scamwatch.gov.au
- Your bank directly: If 02 7238 5442 impersonated Commonwealth Bank or another financial institution, report the impersonation to that bank's fraud team
- Reverseau: Contribute your experience with 0272385442 to help other Australians identify this number
Help others by sharing your experience with (02) 7238 5442!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Robo call claiming to be CommBank about a transaction needing approval
Warned this number's dodgy
Recorded message about a documents issue, options to respond in Chinese
Help others by sharing your experience with (02) 7238 5442!
WRITE A REVIEWFrequently Asked Questions
What did the CommBank impersonation call from 02 7238 5442 claim?
One contributor reported that 0272385442 delivered a robocall claiming to be from Commonwealth Bank requesting approval of a transaction. This is a classic impersonation tactic to trick you into providing verification codes or banking details. Legitimate banks never request transaction approval via unsolicited automated calls, so you should hang up and contact your bank directly using the number on your card.
Why did the voicemail from 02 7238 5442 offer options in Chinese?
The voicemail from 0272385442 mentioning a documents issue and offering response options in multiple languages suggests this is part of an automated robocall campaign with broad distribution. The system may be targeting specific communities or simply using a wide net. Regardless, legitimate organisations don't contact you via unsolicited multilingual robocalls about documents without prior context.
Is 02 7238 5442 a real CommBank number?
No. 02 7238 5442 (0272385442) is allocated to a local service provider in NSW, not to Commonwealth Bank. When 02 7238 5442 claims to be CommBank, it is committing impersonation fraud. Always verify unexpected financial alerts by calling your bank using the official number on your card or statement, never by returning a call or using a number provided by an unsolicited caller.
What should I do if I already engaged with the call from 02 7238 5442?
If you provided any information to 0272385442, including a confirmation code, PIN, card details, or personal data, contact your bank immediately and monitor your accounts for unauthorised activity. If you pressed any options on the robocall, no information was likely transmitted, but you should still block 02 7238 5442 and report the call to ACMA at acma.gov.au.
How can I stop robocalls from 02 7238 5442?
Block the number 0272385442 on your phone to prevent future calls. Most smartphones allow you to block contacts in your call history or contacts app. For persistent robocalls, file a complaint with ACMA at acma.gov.au, which investigates patterns of automated calling and can take regulatory action against repeat offenders using 02 7238 5442.
Should I report 02 7238 5442 impersonating CommBank?
Yes. Report the impersonation to both Scamwatch (scamwatch.gov.au) and Commonwealth Bank's fraud team directly. You can also report the robocall activity to ACMA at acma.gov.au. Reporting 0272385442 helps Australian authorities track coordinated fraud campaigns and protects other customers from the same scam.