- Spam
- Uncertain
- Scam
02 7238 5418 (0272385418): Community reports describe impersonation calls claiming to be Homeland Security, switching to Chinese when questioned. Also silent calls and unidentifiable voicemails.
Impersonation Reports for 02 7238 5418
Three contributors have flagged 02 7238 5418 (also written as 0272385418) for suspicious calling behaviour, with one report describing a clear impersonation attempt. A contributor who answered a call from 02 7238 5418 reported the caller claiming to be from Homeland Security. When the recipient questioned this claim, the caller switched to speaking Chinese, suggesting the identity claim was false and the call may have been spoofed or misdirected.
The pattern across calls to 0272385418 includes silent calls, unidentifiable voicemails in Chinese, and this impersonation attempt, indicating this number may be part of a broader campaign using false identities to bypass caller scepticism.
What Callers from 02 7238 5418 Say
In the confirmed call to 02 7238 5418, the caller initially claimed affiliation with Homeland Security, a United States government agency. This impersonation tactic is designed to create perceived authority and urgency. When challenged, the caller's immediate switch to Chinese suggests either a misdirected call centre operation or deliberate obfuscation of identity.
Other calls from 0272385418 left no voicemail or an incomprehensible voicemail in Chinese, preventing contributors from understanding the caller's intent or organisation. This combination of impersonation followed by language switching is consistent with international scam operation tactics aimed at confusing or intimidating recipients.
Call Patterns and Timing
The three reports of 02 7238 5418 span from September 2024 to February 2026, indicating ongoing activity. One contributor received a call during business hours (morning), while another received a voicemail in the evening. A third contributor did not answer and received no message, instead choosing to block and report the number.
The mix of channels-answered calls, voicemails, and missed calls with no message-suggests either automated dialling or varied calling patterns from the same source. The fact that one contributor answered and heard a human voice claiming to be Homeland Security, only to switch languages, differs from typical silent or robocall patterns and indicates potential live operator involvement.
What to Do If You Receive a Call from 02 7238 5418
If 02 7238 5418 calls you:
- Do not: Answer if you don't recognise the number, engage with identity claims from unsolicited callers, or provide any personal information
- Do: Let the call go to voicemail, block the number immediately after the first call, and verify any claimed identity through official channels (e.g., calling the organisation directly using a publicly listed phone number, never one provided by the caller)
- If you answer by mistake: Hang up as soon as the caller makes any claim you cannot verify. Do not stay on the line to challenge or question the caller-this may confirm your number is active and monitored
- Language switching: If a caller switches languages mid-call or speaks in a language you don't understand, this is a strong indicator of spoofing or scam activity-hang up immediately
What to Do If You Receive an SMS from 02 7238 5418
If you receive an SMS from 0272385418:
- Do not: Click any links, reply to the message, or call the number back
- Do: Delete the message, block the number, and report it as spam to your mobile provider
- Forward to authorities: You can report SMS spam by forwarding the message to 0429 999 888 (ACMA's report spam service)
How to Report 02 7238 5418
If you've received calls or SMS from 02 7238 5418 (0272385418), you can report this activity to Australian authorities:
- ACMA (Australian Communications and Media Authority): Report phone spam and scam calls at acma.gov.au or call 1300 850 152
- Scamwatch: If the call involved fraud or impersonation, report details at scamwatch.gov.au
- ReportCyber: If the call involved cybercrime or online fraud, visit cyber.gov.au
- Reverseau: Contribute your experience with 02 7238 5418 to help other Australians identify this number and protect the community
Help others by sharing your experience with (02) 7238 5418!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
No message left, blocked and reported
Got a voicemail from a Chinese speaker but couldn't understand it
Answered, voice claiming to be Homeland Security, then switched to Chinese when I questioned it
Help others by sharing your experience with (02) 7238 5418!
WRITE A REVIEWFrequently Asked Questions
What does it mean when a caller claims to be Homeland Security on an Australian number like 02 7238 5418?
Homeland Security is a United States government agency and would not call Australian residents about Australian matters. If you receive a call from 02 7238 5418 claiming this identity, it is almost certainly a scam or spoofed number. Legitimate government agencies do not initiate contact via unsolicited calls to make identity claims. Hang up immediately and do not engage.
Why would a caller from 0272385418 switch to Chinese when questioned?
A caller from 0272385418 who switches languages when challenged is likely attempting to confuse you or end the conversation when their false identity is questioned. This behaviour indicates the caller knew their initial claim (Homeland Security) was not credible and was designed to deceive. It's a strong sign of scam activity. Do not continue the call-hang up and block the number.
Is 02 7238 5418 a legitimate business number?
02 7238 5418 is registered as a local service number in NSW with Symbio Networks, but the reports indicate it has been used for impersonation calls. The actual operator or business using this number is unknown. Regardless of the registration, the reported impersonation behaviour makes this number unsafe to engage with. If you believe you know the legitimate business behind 0272385418, contact ACMA to report number spoofing.
Should I answer calls from 02 7238 5418 to verify who is calling?
No. Do not answer calls from 0272385418 to verify identity. If you do answer by accident, hang up immediately-do not engage with the caller's claims or ask questions. Answering confirms your number is active and monitored. Instead, block the number and, if needed, verify any claimed identity by calling the organisation directly using a publicly listed phone number you find independently.
What should I do if I received a voicemail in Chinese from 02 7238 5418?
If you received an unidentifiable voicemail in Chinese from 0272385418, delete it, block the number, and do not return the call. You cannot determine the sender's intent from an incomprehensible message, which is exactly why such calls are used-to confuse or avoid clarity. Report the number to ACMA at acma.gov.au and to Reverseau to help flag this pattern.
Can I report this number to my phone provider?
Yes. Contact your phone provider (e.g., Telstra, Optus, Vodafone) and request they block 02 7238 5418 (0272385418) and investigate for number spoofing. You can also report the number to ACMA at acma.gov.au, which has authority over telecommunications providers in Australia. Provide ACMA with details of when you received the call and what was said.