- Suspicious
One report flags 02 7238 5140 (0272385140) for Telstra impersonation calls claiming IP address issues. NSW-based number using Symbio Networks.
Telstra Impersonation Reports for 02 7238 5140
A contributor has reported receiving a call from 02 7238 5140 (also written as 0272385140) where the caller impersonated Telstra and claimed there was an IP address issue affecting the recipient's account. The contributor noted the call sounded "really dodgy", suggesting the caller's speech patterns, tone, or script raised immediate red flags despite the Telstra impersonation attempt.
This NSW-based number, allocated to Symbio Networks Pty Ltd as a local service line, has been flagged for this impersonation tactic. The specific claim about an IP address problem is a common angle used in tech support scams targeting Australian broadband customers.
What Callers from 02 7238 5140 Claim
According to the report, the caller from 0272385140 stated there was an IP address issue requiring immediate attention. This type of claim is designed to create urgency and concern, prompting recipients to provide remote access to their devices or divulge sensitive account information.
The contributor's impression that the call sounded suspicious suggests the impersonation may have lacked authenticity - perhaps the caller's accent, terminology, or pressure tactics didn't align with how Telstra representatives typically communicate.
What to Do If You Receive a Call from 02 7238 5140
If 02 7238 5140 calls you claiming to be from Telstra:
- Do not: Allow remote access to your device, provide passwords, or confirm account details over the phone
- Do not: Click any links or download software the caller suggests
- Do: Hang up immediately and contact Telstra directly using the official number on your bill or their website
- Do: Verify any account issues by logging into your Telstra account online through the official website
- Do: Block 0272385140 if the call repeats
How to Report 02 7238 5140
If you receive a call from 02 7238 5140 attempting to impersonate Telstra, report it to:
- Scamwatch: scamwatch.gov.au - report the impersonation and IP address claim
- ACMA (Australian Communications and Media Authority): acma.gov.au - report the scam call to the communications regulator
- Telstra directly: Report the impersonation attempt to Telstra's fraud team through your account or their official contact channels
- Reverseau: Share your experience with this number to help other Australians identify the scam
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
claim to be Telstra about IP address issue, sounds really dodgy
Help others by sharing your experience with (02) 7238 5140!
WRITE A REVIEWFrequently Asked Questions
Should I be concerned if 02 7238 5140 calls about an IP address issue?
Yes. The contributor who received a call from 02 7238 5140 (0272385140) regarding an IP address problem flagged it as a scam impersonation. Telstra does not typically initiate unsolicited calls about IP address issues. If you're unsure, hang up and contact Telstra directly using the number on your official bill to verify.
Is 0272385140 a real Telstra number?
No. The number 0272385140 is allocated to Symbio Networks Pty Ltd, not Telstra. If someone calls from 02 7238 5140 claiming to be from Telstra, they are impersonating the company. Always verify by calling Telstra's official customer service line.
What should I do if I already gave remote access to someone claiming to be from Telstra at 02 7238 5140?
Immediately contact Telstra on their official number and inform them of the potential security breach. Change your online banking and email passwords from a secure device. Monitor your accounts for unauthorised activity. If you're concerned about your device security after giving remote access, consider having it checked by a trusted IT professional.
Why would a scammer use 02 7238 5140 to impersonate Telstra?
The number 02 7238 5140 (0272385140) is a NSW-based local service number, which makes it appear legitimate and Australian. Scammers use local numbers to increase the likelihood that recipients will answer and trust the caller, making the Telstra impersonation more convincing.
Can I block 02 7238 5140 on my phone?
Yes. Most phones allow you to block numbers directly. If you receive a call from 0272385140 that sounds suspicious or matches the scam report, block the number immediately to prevent future calls. Additionally, you can report the number to your phone provider.
What is the best way to verify if Telstra is actually trying to contact me?
Never use contact details provided by the caller claiming to be from 02 7238 5140. Instead, hang up, find the official Telstra customer service number on your bill, your Telstra account online, or their official website, and call them directly. This ensures you're speaking with genuine Telstra representatives, not scammers.