02 7238 5013: Scam - Fraudulent Telstra/NBN Offer

• Spam
• Suspicious
• Scam

The phone number 02 7238 5013 has been reported by users as a scam associated with bogus calls claiming to be from Telstra and the National Broadband Network. If you receive a call from this number, it’s crucial to avoid sharing personal information.

Background on 02 7238 5013

The phone number 02 7238 5013 / 0272385013 has raised red flags among users, with multiple reports categorising it as a scam. Callers purportedly pretending to represent Telstra or the National Broadband Network (NBN) have been reaching out to unsuspecting individuals, attempting to gather sensitive details under the guise of offering technical assistance.

Classification: Scam Calls

This phone number falls under the category of scam calls, specifically targeting individuals with fraudulent offers related to Internet services. Users have reported that the callers claimed to be affiliated with Telstra, attempting to persuade them to change their IP address from public to private. Given the alarming nature of their requests, it becomes clear that operating under the name of a legitimate service provider is a tactic used by these scammers to instil a false sense of trust.

Common Characteristics of the Scam

• Claiming to be representatives of well-known telecommunications companies like Telstra and Optus.
• Requests for personal information or remote access to the victim’s computer.
• Use of recorded messages prompting individuals to engage in further conversation.

User Experiences

Feedback from users indicates a consistent pattern in approach. On 22 September 2024, one report highlighted a call where the female representative insisted on assisting with an IP address change, claiming the need to access the user's computer. Other reports reinforced the notion that the call centre seemed to operate overseas, raising further suspicion about legitimacy. The recurring theme is that these calls can often appear credible, which is part of the scam's design.

How to Handle Calls from This Number

If you receive a call from 02 7238 5013 / 0272385013, do the following:

• Do Not Engage: If you suspect it’s a scam, hang up immediately to protect your information.
• Verify the Caller: Contact your service provider directly to confirm if they made any calls about your service.
• Report the Call: Report the suspicious number to relevant authorities or utilise platforms like Reverseau for further insights.

Conclusion

In an era where phone scams are prevalent, being vigilant is crucial. 02 7238 5013 / 0272385013 is clearly a number to avoid. Stay informed by leveraging resources like Reverse Phone Lookup Australia to protect yourself against potential fraud.