- Scam
Community reports for 02 7234 5178 (0272345178): Callers impersonate American Express, request personal details, and pressure recipients to call back without explaining the reason.
American Express Impersonation Reports for 02 7234 5178
Six contributors have reported receiving calls from 02 7234 5178 (also written as 0272345178) claiming to represent American Express. The calls follow a consistent pattern: callers request the recipient's name and date of birth, refuse to explain the purpose of the call, and insist the recipient call them back. Multiple contributors noted they don't even hold an American Express account, yet the callers persist with the same script.
What makes these calls particularly deceptive is the callback lure component. Contributors report that when they decline to call back immediately, 0272345178 leaves automated voicemail messages instructing them to return the call. The vagueness around the call's purpose is deliberate - scammers use this to build urgency and pressure targets into providing sensitive information before they can think clearly.
What Callers from 02 7234 5178 Claim
According to community reports, callers from 02 7234 5178 open with a claim to be from American Express. When asked why they're calling, they provide no legitimate explanation and instead shift focus to extracting personal information. Specifically, they request the recipient's name and date of birth, treating these as essential details that must be provided to "continue" the conversation.
One contributor who received a call from 02 7234 5178 noted the caller became evasive when challenged about the purpose of the call and the reason they needed personal information. Rather than clarifying, the scammer simply repeated the instruction to call back. Another contributor reported receiving an automated voicemail from 0272345178 saying to return the call, a common callback scam tactic designed to ensure the victim initiates contact from their own phone, making it harder to trace the fraud later.
Call Patterns and Timing
Community reports indicate 02 7234 5178 has been active across multiple days in March and April 2026. Three separate reports came from calls answered today or very recently, suggesting this number is part of an active campaign. One contributor reported receiving calls within the same week, indicating repeated contact attempts from 0272345178.
All reported calls from 02 7234 5178 came through answered calls rather than voicemail-only contact, though at least one contributor noted they received an automated follow-up voicemail. This suggests a hybrid approach: live callers to establish initial contact, automated messages to reinforce the callback urgency.
What to Do If You Receive a Call from 02 7234 5178
If 02 7234 5178 calls you:
- Do not: Provide your name, date of birth, or any personal information
- Do not: Call the number back, even if pressured or threatened
- Do not: Assume the caller is legitimate because they mention a known company name
- Do: Hang up immediately and block 0272345178
- Do: Verify directly with American Express by calling the number on your statement or their official website
- Do: Remember that legitimate companies never ask for sensitive personal details unsolicited and never pressure you to call back without explaining why
If you've already provided information to a caller from 02 7234 5178, contact your bank and American Express directly to monitor your accounts for suspicious activity.
How to Report 02 7234 5178
Multiple Australian government resources accept reports about scam calls like those from 0272345178:
- Scamwatch (scamwatch.gov.au) - the official Australian consumer watchdog for scams, accepts reports about impersonation and callback scams
- ACMA (acma.gov.au) - the Australian Communications and Media Authority regulates telecommunications and investigates scam call patterns
- ReportCyber (cyber.gov.au) - for reporting cybercrime and fraud to the Australian Cyber Security Centre
- American Express directly - contact their fraud team to report the impersonation
You can also contribute your experience to Reverseau to help other Australians identify calls from 02 7234 5178 and protect themselves from this scam.
Help others by sharing your experience with (02) 7234 5178!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
The number called claiming to be American Express, requested my name & date of birth. They were unable to explain the reason for the call & requested that I give them a callback.
The number called claiming to be American Express, requested my name & date of birth. They were unable to explain the reason for the call & requested that I give them a callback.
The number called claiming to be American Express, requested my name & date of birth. They were unable to explain the reason for the call & requested that I give them a callback.
Calling claiming to be American Express. Wanted my dob to continue didn't provide they wanted me to call back but I didn't and wouldn't share what it was about, I don't have Amex. If you miss the call they leave an automated voicemail saying to call back.
The number called claiming to be American Express, requested my name & date of birth. They were unable to explain the reason for the call & requested that I give them a callback.
The number called claiming to be American Express, requested my name & date of birth. They were unable to explain the reason for the call & requested that I give them a callback.
Help others by sharing your experience with (02) 7234 5178!
WRITE A REVIEWFrequently Asked Questions
Why do scammers claiming to be from American Express call from 02 7234 5178?
Callers from 0272345178 impersonate a major financial brand to establish false credibility and pressure victims into providing personal information quickly. The vagueness about the call's purpose creates confusion and urgency. Scammers use well-known company names like American Express because recipients are more likely to engage and provide sensitive details like date of birth. This tactic bypasses initial scepticism.
What happens if I call back the number 02 7234 5178?
If you call back 0272345178, you're confirming your number is active and willing to engage with scammers. This makes you a high-priority target for follow-up calls and potential identity theft. Calling back also establishes a two-way conversation where scammers can apply pressure tactics more effectively. Contributors who blocked 02 7234 5178 without returning calls reported fewer repeat attempts than those who engaged.
How do I verify if a call from 02 7234 5178 was really from American Express?
Never use contact details provided by the caller from 0272345178. Instead, hang up and call American Express directly using the number on your credit card statement, their official website, or your bank. When you contact them independently, provide no information about the incoming call until they've verified your identity. A legitimate American Express representative can confirm whether they attempted to reach you and why.
Should I worry if I gave my date of birth to 02 7234 5178?
Yes, date of birth is a sensitive piece of information that, combined with your phone number and possibly your name, can be used for identity fraud or account takeover. Contact your bank and American Express immediately to report the call from 0272345178 and ask them to monitor your accounts. Check your credit file through Equifax or other credit agencies for unauthorized applications. Consider placing a fraud alert on your file.
Why does 0272345178 leave voicemail messages telling me to call back?
Automated voicemails from 02 7234 5178 are designed to create urgency and reinforce the callback lure tactic. By using a recorded message, scammers avoid live conversation while still pressuring you to initiate contact. This makes it harder for authorities to trace the fraud, as the victim calls first. Ignore these voicemails completely and do not call back under any circumstances.
Is 02 7234 5178 definitely a scam or could it be a legitimate company?
Six separate community contributors have reported identical patterns from 02 7234 5178: impersonation of American Express, requests for personal information without explanation, refusal to clarify the call's purpose, and pressure to call back. These patterns are hallmarks of organized callback scams. Legitimate companies have clear reasons for calling, identify themselves transparently, and never pressure you to provide sensitive information on first contact. The consistency and evasiveness of calls from 0272345178 confirms this is scam activity.