02 6100 3260: Scam Alert - Impersonating Microsoft Support

• Scam

The number 02 6100 3260 has been reported as a scam impersonating Microsoft support. Learn how to handle calls from this number and protect yourself from potential scams.

Are You Being Called by 02 6100 3260?

If you've recently received a call from 02 6100 3260 / 0261003260, you may want to think twice before engaging with the caller. Reports indicate that this number is being used by scammers pretending to be Microsoft support. Understanding how to deal with such calls can protect you from potential security risks.

How Is This Number Being Used?

According to user reports dated 30/05/2023, two individuals encountered similar experiences when they received messages claiming that their Microsoft system had been locked. Both attempts involved calls that were traced back to the same number - 02 6100 3260 / 0261003260. During both interactions, the callers impersonated Microsoft representatives and attempted to convince users to give remote access to their computers under false pretenses.

In one instance, a user described the call as coming from a very noisy call centre, likely based offshore. As soon as the user suspected the nature of the call and referred to it as a scam, the caller terminated the call abruptly, which is a classic indicator of such fraudulent schemes.

Identifying the Scam

This type of scam is classified as a "support scam," where fraudsters impersonate legitimate tech support services, aiming to exploit unsuspecting individuals. By claiming to be from Microsoft, these callers create a sense of urgency to push users into disclosing personal details or installing malicious software under the guise of "technical support."

What to Do If You Get a Call from This Number?

• Do not engage: If you receive a call from 02 6100 3260 / 0261003260, it’s best not to engage with the caller.
• Verify credentials: If you believe the call is legitimate, hang up and contact Microsoft directly using their verified support numbers.
• Report the scam: Report any suspicious activity to the Australian Cyber Security Centre to help warn others.
• Consider using Reverseau: Identify and understand unknown numbers by utilizing services like Reverseau, ensuring you know who called you.

Stay Informed and Safe

The rise of such scams underlines the importance of being vigilant about unsolicited calls, especially when they involve urgent claims related to your technology. Those who ask for personal information or ask you to grant remote access are likely to have malicious intentions. Stay informed and empowered to handle any suspicious communication effectively.