02 5950 5357 - 0259505357: NAB Bank Impersonation Report

4-min Read2 Reports

  • Suspicious
  • Scam

Alert: 02 5950 5357 (0259505357) used in NAB bank impersonation email scam requesting callback for unauthorised transaction claim.

NAB Bank Impersonation Report for 02 5950 5357

A contributor has reported receiving a suspicious email linked to 02 5950 5357 (also written as 0259505357) claiming to be from NAB bank. The email alleged an unauthorised large transaction on the recipient's account and requested immediate callback to this number. The recipient is not a NAB customer, making the claim immediately implausible.

This is a classic bank impersonation tactic where scammers use spoofed bank branding and legitimate-sounding transaction alerts to trick recipients into calling a number controlled by the fraudsters. Once connected, callers typically request personal identification details, banking credentials, or payment information under the guise of "verifying" the disputed transaction.

What Callers from 02 5950 5357 Claim

Based on the reported email, callers from 0259505357 are attempting to appear as NAB fraud prevention staff responding to account security concerns. The scam uses urgency and alarm-claiming a large unauthorised transaction-to pressure recipients into calling back without verifying the request independently.

The email specifically directed the recipient to contact 02 5950 5357 to "authorise or dispute" the transaction. This callback request is the core of the scam: once you dial this number, you reach scammers posing as bank staff who will request sensitive information to complete their fraud.

Why This Scam Targets NAB Customers

NAB is one of Australia's largest banks, making it a high-value impersonation target. Scammers count on the familiarity of the NAB brand and the natural alarm recipients feel when receiving transaction alerts. By claiming a "large" unrecognised transaction, they exploit the urgency most people feel about potential fraud on their accounts.

The contributor's observation-that they are not a NAB customer-is a red flag that should have immediately identified 02 5950 5357 as fraudulent. Legitimate banks will never contact non-customers about account issues they don't have.

What to Do If You Receive a Similar Email or Call from 02 5950 5357

If you receive an email or SMS claiming to be from NAB (or any bank) and referencing 02 5950 5357:

  • Do not: Call the number provided in the email, click any links, or reply to the message
  • Do not: Share your account details, login credentials, card numbers, or personal identification information with anyone who contacts you
  • Do: Close the email or message immediately
  • Do: Contact NAB directly using the phone number on your bank statement or the official NAB website (nab.com.au)
  • Do: Verify independently that a transaction actually occurred by logging into your genuine NAB account via the official website or app-not through any link in the suspicious email
  • Do: Report the email as phishing to NAB's fraud team

How to Report 02 5950 5357

Report this number and the associated email scam to the following Australian authorities:

  • Scamwatch: scamwatch.gov.au - report the phishing email and callback scam details
  • ACMA (Australian Communications and Media Authority): acma.gov.au - lodge a complaint about the malicious use of this phone number
  • ReportCyber: cyber.gov.au - report the email-based phishing attempt
  • NAB Fraud Team: Contact NAB directly through nab.com.au to report the impersonation and ensure your account is secure
  • Reverseau: Share your experience here to help other Australians identify this number

When reporting, include the full email content, the sender email address, and mention 02 5950 5357 (0259505357) as the callback number used in the scam.


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Ratings Distribution

2.0 out of 5
5 Stars 0%
4 Stars 0%
3 Stars 50%
2 Stars 0%
1 Star 50%

What Our Users Reviewed

C
Carte

This number was attached to an email claiming to be from NAB bank informing me of a large transaction from my account (I am not with NAB) and to call this number if I did not authorize the transaction.

P
Poster

Email wanting me to ring about a bank transaction. I don't bank there


Help others by sharing your experience with (02) 5950 5357!

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Frequently Asked Questions

I received an email from NAB about a transaction and it mentions 02 5950 5357. Is this legitimate?

No. Legitimate banks like NAB will never include a local number like 02 5950 5357 in fraud alerts asking you to call back. If you're not a NAB customer, it's definitely a scam. Legitimate NAB communications will direct you to contact NAB via the number on your statement or nab.com.au, not through a callback number in an unsolicited email. Delete the email and report it to Scamwatch at scamwatch.gov.au.

What happens if I call 02 5950 5357 in response to a bank impersonation email?

If you call 0259505357, you will reach scammers posing as bank staff. They will attempt to extract sensitive information including your account login details, card numbers, date of birth, and other personal identification. This information is then used to access your real bank account and steal your money. Never call numbers provided in unsolicited emails or SMS messages.

How do I verify if a NAB transaction alert is real without calling 02 5950 5357?

Contact NAB directly using the number on your bank statement, credit card, or the official NAB website at nab.com.au. Log into your genuine NAB account (by going to nab.com.au directly, not via any link in the suspicious email) and check your transaction history. Do not use any contact details provided in the suspicious email. If you're not a NAB customer, any email claiming to be from NAB about your account is automatically fraudulent.

I called 02 5950 5357 and provided my banking details. What should I do?

Contact your bank immediately using the number on your statement or official website. Tell them you may have compromised your account details to a scammer. Request they freeze your accounts, cancel your cards, and monitor for fraudulent transactions. Change your online banking password immediately from a secure device. Report the incident to Scamwatch at scamwatch.gov.au and ReportCyber at cyber.gov.au. Consider reporting to the police via your state's online crime reporting portal.

Why do scammers use 02 5950 5357 instead of a mobile number or obvious fake number?

Scammers use local landline numbers like 02 5950 5357 because they appear more legitimate and official than mobile numbers. A NSW-based local service number (0259505357 is listed to Symbio Networks in NSW) makes the scam seem more credible and increases the likelihood recipients will call back. Legitimate banks use widely-known customer service numbers, not obscure local services numbers.

Should I report 02 5950 5357 to the Do Not Call Register?

The Do Not Call Register is for telemarketing complaints. Instead, report 0259505357 to Scamwatch (scamwatch.gov.au), ACMA (acma.gov.au), and ReportCyber (cyber.gov.au) since this is a phishing and fraud number. Also report the associated email to NAB's fraud team directly and let them know about the scam number 02 5950 5357 being used in impersonation emails.