02 5838 1700 - Suspicious Fake Telstra Caller

• Scam

Have you received a call from 02 5838 1700? This number has been reported as a suspicious caller posing as Telstra. Learn how to identify this type of scam and what to do if you receive a call from it.

Understanding the Nature of 02 5838 1700

Recently, calls from 02 5838 1700 / 0258381700 have raised concerns among the Australian public, leading many to classify this number as suspicious. Users have reported that upon answering calls from this number, they have experienced disconnected sounds followed by an attempt to communicate in a foreign language, drawing a clear parallel to potential telemarketing scams. Given the peculiar call experience that includes odd sounds and a non-English speaking representative, it’s crucial to carefully analyse and classify this number.

What Users are Reporting

On 26th July 2023, a user reported receiving a call from this number, with the caller claiming to be from the "Telstra Trading Department". However, when asked for specific details regarding the purpose of the call, the conversation took a strange turn. The caller requested to check the person's name in Mandarin, which is not typical of legitimate calls from Telstra or any reputable company operating in Australia. This combination of red flags hints at a carefully crafted scam attempt.

Classification and Analysis

Given the nature and content of the user reports, it's safe to classify 02 5838 1700 / 0258381700 as suspicious. Here are several reasons supporting this classification:

• Use of a known brand: Scammers often use the names of reputable businesses, like Telstra, to lend legitimacy to their schemes.
• Language barrier: The inability of the caller to communicate effectively in English is alarming and suggests this is not a genuine inquiry.
• Strange sounds: Hearing beips and robotic messages at the beginning of a call further corroborates the notion that this is a scam.

What to Do If You Receive a Call from 02 5838 1700

If you find yourself on the receiving end of a call from this number, it is imperative to stay vigilant. Here are some steps to consider:

• Do not engage: Politely decline to provide any personal information. Legit companies disclose their reasons for calling directly.
• Hang up: If the call continues to feel suspicious or incoherent, it is safe to hang up.
• Report the number: You can report this number to the relevant authorities or platforms such as Reverseau, ensuring others are safeguarded against potential scams.

Using services like Reverse Phone Lookup Australia can help you identify who is calling you and protect yourself from unwanted telemarketer calls or scams. Stay informed and aware to safeguard your personal information from these pervasive tactics.