02 4010 9924: Scam Call - Impersonating Optus Customer Service

• Scam

Received a call from 02 4010 9924? This number has been reported as a scam, pretending to be from Optus customer service. Learn how to handle these calls.

Understanding 02 4010 9924: A Scam Call to Avoid

The phone number 02 4010 9924 / 0240109924 has emerged as a consistent source of concern among Australian phone users. Reports indicate that this number is being used for fraudulent purposes, specifically impersonating representatives from Optus customer service. If you've received a call from this number, it's crucial to understand why it is labelled as a scam and how to respond effectively.

The Nature of the Scam

Analysis of user reports shows a troubling pattern with calls from 02 4010 9924 / 0240109924. The most common complaints involve:

• Recorded Messages: Several users indicated that upon answering, they encountered pre-recorded messages claiming to be from Optus.
• Suspicious Requests: One user noted prompts urging them to 'press 2', which may lead to various scams, including phishing attempts to obtain personal information.
• Language Barrier: In some instances, the voice mail left was in Chinese, which raises further suspicion regarding the legitimacy of the callers.

How to Handle Calls from 02 4010 9924

If you receive a call from this number, here are steps you should take:

• Do Not Engage: If you pick up the call and hear a recorded message, it's best to hang up immediately.
• No Personal Information: Never provide any personal details such as your address, bank information, or account numbers.
• Report the Call: You can report suspicious calls to the Australian Competition and Consumer Commission (ACCC) or your mobile provider for further investigation.

Conclusion

The emerging reports regarding 02 4010 9924 / 0240109924 strongly position it as a scam phone number. Paying attention to these warnings can protect you from potential fraud. Use services like Reverseau for a comprehensive Reverse Phone Lookup Australia to verify any questionable numbers. Stay vigilant and ensure your safety against scammers by being informed about the latest scams targeting consumers in Australia.