- Spam
- Suspicious
- Uncertain
- Scam
Community reports for 02 3816 1721 (0238161721): Robocalls with automated messages, impersonation of immigration and health authorities, suspicious spoofing from regional areas.
Robocall and Impersonation Reports for 02 3816 1721
Six contributors have reported suspicious activity from 02 3816 1721 (also written as 0238161721), with patterns suggesting automated scams and impersonation attempts. The most distinctive reports involve robocall technology delivering pre-recorded messages and callers falsely claiming to represent government and health authorities.
Two specific reports about 0238161721 describe impersonation tactics: one caller claimed to be from the immigration bureau with an urgent matter, despite the contributor not being an immigrant. Another report involved a recorded message about a blocked SIM card, offering language selection (English or Chinese), which is a common robocall delivery method.
What Callers from 02 3816 1721 Claim
Reports indicate 02 3816 1721 uses multiple impersonation angles. One contributor received a call where the person claimed to represent the immigration bureau and insisted there was something urgent requiring immediate attention. Another report describes an automated message warning about a blocked SIM, using a language selection prompt (press 1 for English, 2 for Chinese) to appear legitimate.
A separate report mentions a caller claiming the contributor needed to refresh their health cover details, another common impersonation tactic targeting financial or administrative credentials.
Call Patterns and Timing
Reports about 02 3816 1721 span multiple months, with activity in mid-June and early July 2026. Several calls went to voicemail, with contributors noting the number appeared to spoof caller ID information from a small regional town with minimal population, a red flag suggesting spoofing software.
One contributor received an answered call late at night (around 10 PM), while others experienced missed calls at various times. The robocall report specifically mentioned an automated system rather than a live caller, indicating the use of IVR (Interactive Voice Response) technology.
What to Do If You Receive a Call from 02 3816 1721
If 02 3816 1721 calls you:
- Do not: Press any keys or respond to prompts in automated messages, return the call, or engage with requests for personal information
- Do: Hang up immediately if you hear an automated message, block the number on your phone, and let missed calls go to voicemail
- Do verify independently: If the caller claims to represent any government agency (immigration, health, tax), contact that agency directly using an official phone number from their website, never using a number provided by the caller
- Do not assume urgency: Legitimate agencies do not pressure you to act immediately or threaten consequences during the first call
How to Report 02 3816 1721
Several Australian resources accept reports of this type of activity:
- ACMA (Australian Communications and Media Authority): Report robocalls, spam, and impersonation scams at acma.gov.au or call 1300 850 152
- Scamwatch: Document the impersonation and recorded message details at scamwatch.gov.au for advice and awareness
- ReportCyber: If the robocall or scam involved any cybersecurity component, report to cyber.gov.au
- Do Not Call Register: Register your number at donotcall.gov.au to reduce telemarketing calls (though scams may ignore this)
- Your phone provider: Contact Symbio Networks Pty Ltd (your service provider for this local number) to request call filtering and blocking assistance
- Reverseau: Add your own report about 0238161721 to help other Australians identify this number
Help others by sharing your experience with (02) 3816 1721!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Shows up as ringing from a tiny town with barely anyone living there, definitely dodgy
Automated message about a blocked SIM, asking to press 1 for English or 2 for Chinese
Reckons it's a scammer who didn't bother answering
Person on the line said I needed to refresh my health cover details
Rang but I didn't pick up
Claimed to be immigration bureau with something urgent, but I'm not even an immigrant
Help others by sharing your experience with (02) 3816 1721!
WRITE A REVIEWFrequently Asked Questions
What is a robocall, and why did 02 3816 1721 use one?
A robocall is an automated system that plays a pre-recorded message to many recipients quickly and cheaply. The report about 0238161721 described an automated message asking callers to press 1 for English or 2 for Chinese about a blocked SIM. Scammers use robocalls because they can reach hundreds of people daily without hiring staff, making it an efficient way to run impersonation or phishing scams.
Why would someone calling from 02 3816 1721 claim to be from the immigration bureau?
One contributor reported that 0238161721 claimed to represent the immigration bureau with an urgent matter. Scammers impersonate government agencies because people respond with fear and urgency, making them less likely to verify the claim before sharing information or sending money. This tactic exploits trust in official institutions.
Is 02 3816 1721 really from a small regional town?
No. A contributor noted that 0238161721 appeared to show a tiny regional town as the caller ID, but this is spoofing - a technique where scammers mask their real number to appear local and trustworthy. The actual source of calls from 02 3816 1721 cannot be determined from caller ID alone.
What should I do if 02 3816 1721 leaves a voicemail about my health cover?
Do not return the call or follow any instructions left by 0238161721. One contributor reported a caller claiming they needed to refresh health cover details. Contact your actual health insurer directly using the number on your policy or their official website. Legitimate insurers do not call with urgent demands to update information.
Why did the automated message from 02 3816 1721 offer a language choice?
The robocall from 0238161721 offered English or Chinese language options to appear more credible and official. This technique makes the scam seem like it could be from a legitimate organisation with multi-language support. In reality, it's a way to increase the perceived legitimacy of the fraud.
How many people have reported 02 3816 1721 to Reverseau?
Six contributors have reported activity from 0238161721, with two specifically describing impersonation (immigration and health cover), one reporting a robocall with language selection, and others describing missed calls or uncertain contact. This pattern of multiple reports from different contributors suggests a coordinated campaign rather than a single misdialled number.