02 3814 5310: Scam Call - Impersonating Westpac Fraud Department

• Scam

Received a call from 02 3814 5310? This number is linked to a scam impersonating the Westpac Fraud line. Learn how to identify fraudulent calls and what steps to take if you receive one.

Identifying the Scam Call from 02 3814 5310

If you’ve received a call from 02 3814 5310 / 0238145310, beware! This number has been reported multiple times as a scam, where callers impersonate the Westpac Fraud Department, attempting to extract personal information under false pretenses.

What's Happening?

Users have reported receiving calls from this number, with callers claiming to be from Westpac, investigating suspicious activity linked to their accounts. In one alarming instance dated 28 November 2024, a user shared that the caller not only insisted they were trying to help but also resorted to intimidation, claiming to be their "saviour" while making threats. This is a crucial red flag indicating that the call is not from an official source due to such unprofessional behaviour.

How to Handle Such Calls

If you find yourself on the receiving end of a call from 02 3814 5310 / 0238145310 or a similar number, follow these guidelines:

• Do Not Engage: Simply hang up. Legitimate banks will not use aggressive tactics and will never threaten you.
• Always Verify: If the caller claims to be from your bank, hang up and contact them using an official number listed on their website.
• Report the Call: Not only to your bank's fraud department but also to Scamwatch or local authorities.
• Utilise Reverse Phone Lookup Services: Tools like Reverseau can help check the legitimacy of unknown numbers in Australia.

Stay Informed Against Scams

To protect yourself from scams like the one linked to 02 3814 5310 / 0238145310, remain vigilant and informed. Engaging with Reverse Phone Lookup Australia can assist in identifying who called you, ensuring you're never caught off guard by fraudulent tactics.