NSW Community Safety Intelligence - May 2022

What NSW residents reported between 1-31 May 2022 - classifications, regional patterns, and numbers to watch.

Executive Summary

Based on community reports submitted to Reverseau between 1-31 May 2022. Classifications and patterns below come directly from what people reported.

Contributors submitted 2,497 reports across 1,225 distinct numbers in New South Wales - a significant increase of 100% compared to April 2022.

The leading classification was Scam at 31%.

Most reports came from Sydney, followed by Newcastle and Parramatta.

NSW's 31% scam rate tracked close to the national average of 36%.

Uncertain and Suspicious actually outpaced scam this month, making the overall classification mix broader than usual. The NSW data dashboard has up-to-date numbers and classifications.

Community Reports
2,497
vs April 2022 +100%
Unique Numbers Reported
1,225
Scam Rate
31%
National avg: 36% ↓ 5pp below

Classification Breakdown

How people in NSW classified the numbers they reported this month.

Scam31%
Uncertain20%
Suspicious16%
Spam15%
Nuisance13%
Legitimate3%
2.5k
reports

Scam led at 31% in May 2022, compared to 29% the month before.

Top Reporting Areas

Areas in New South Wales with the most reports this month.

Sydney generated 1778 reports - more than double Newcastle's 296. See the area pages above or the NSW data dashboard for full breakdowns.

Month-to-Month Comparison

Compared to April 2022, New South Wales saw a significant increase of 100% in report volume.

April 2022
1,248
May 2022
2,497
Change
+100%

Seasonal Context

May saw a 100% jump in reports compared to the prior month. Spikes this size usually trace back to one or two high-volume campaigns entering the dataset.

Notable Changes

Scam accounted for 31% of classified reports in May.

Sydney (1778 reports) and Newcastle (296) remained the busiest areas despite the overall increase.

Trends & Observations

Several numbers collected reports in a short time frame and were quickly classified as scam by contributors.

Numbers Picking Up Reports Quickly

10 numbers in NSW picked up multiple reports in a short period this month, which typically indicates active call campaigns.

Flagged numbers averaged 19 reports each, meaning multiple people encountered them independently.

Reports on these numbers came from multiple areas across NSW, which points to automated dialling rather than calls targeting a single region.

Mixed Classifications

Some numbers got both scam and non-scam reports during May 2022. This can happen when a legitimate number is being spoofed, when a business number starts getting used for something else, or when people simply aren't sure what the call was about. These are worth keeping an eye on.

Previous Month's Flagged Numbers

Numbers that were trending in April 2022 - did they continue or go quiet?

NumberApril 2022May 2022Status
(02) 4405 5966 46 reports 7 reports Active
(02) 8730 3737 43 reports 2 reports Active
(02) 6917 1707 28 reports 18 reports Active
(02) 8730 3748 16 reports 1 reports Active
(02) 4072 0597 13 reports 0 reports Inactive

Safety Tips

  • Don't call back unknown 02 numbers without checking them first.
  • The ATO, Centrelink, and Medicare won't threaten you over the phone. If someone claims to be from a government agency, hang up and call the official number yourself.
  • Don't tap payment or delivery links in texts from numbers you don't recognise.
  • Got a suspicious call? Report it - every report helps other people in New South Wales.
  • Look up numbers on Reverseau before calling back.

How We Compiled This

Built from community reports submitted to Reverseau between 1-31 May 2022. All data is aggregated and anonymised.

  • Source: First-hand reports from the community.
  • Scope: Numbers allocated to New South Wales (NSW).
  • Period: 1-31 May 2022.
  • Classifications: Chosen by the person who reported the number.
  • Limitations: This is what people reported, not verified telecom records. Volume depends on how many people use the platform.

More detail on our methodology page. Full dataset on the NSW data dashboard.