Scam Alert: Fake HFB Invoice Email Targets Client Funds

• email-scams
• payment-security
• business-fraud

A recent phishing scam impersonated HFB to send fake invoices with altered bank details. Learn how to spot red flags and protect your payments.

Recent Scam Targets HFB Clients

A recent incident involving a fraudulent email impersonating HFB serves as a critical reminder of how sophisticated email scams have become. In this case, a scammer sent a fake tax invoice that looked legitimate but included altered bank account details. Tragically, the client transferred funds to a fraudulent account.

How the Scam Worked

The email appeared to come from a member of the HFB team. It included a realistic-looking invoice, but the BSB and account number were subtly changed. Believing the invoice to be genuine, the recipient processed the payment—resulting in financial loss.

Red Flags to Watch For

• Urgent or alarming messages: Warnings like “Your account will be closed unless you act now” are designed to create panic.
• Unfamiliar sender addresses: Check closely for misspellings or strange domain names.
• Unexpected attachments or links: These can contain malware or direct you to phishing sites.
• Requests for sensitive information: Reputable businesses will never ask for banking details or passwords via email.
• Too-good-to-be-true offers: Scammers use enticing messages to lure unsuspecting victims.

Tips to Stay Safe When Making Payments

• Always verify payment details: If you receive an invoice from HFB—or any business—use a trusted phone number to confirm banking details before transferring funds.
• Be sceptical of email instructions: Even if an email looks authentic, treat any change to payment information with caution.
• Enable multi-factor authentication (MFA): MFA adds an additional layer of protection to your accounts and emails.
• Keep software and antivirus up to date: Security patches in updates help close vulnerabilities scammers exploit.
• Report suspicious messages: If you receive anything unusual, contact HFB or your IT provider immediately.

Your Security is Our Priority

At HFB, we are committed to helping our clients stay protected against cyber threats. If you ever receive a suspicious communication, please don’t hesitate to contact us directly. Staying vigilant and following these tips can help prevent future scams and keep your finances secure.