NDIS Scams in 2025: What to Watch For and How to Stay Safe

• NDIS Scams
• Identity Protection
• Fraud Prevention

NDIS scams are targeting participants and providers in increasingly clever ways. Learn the most common scam tactics in 2025 and how to protect your personal data and funding.

Understanding NDIS Scams in 2025

Scams targeting the National Disability Insurance Scheme (NDIS) are growing more sophisticated and widespread. Whether you’re an NDIS participant, nominee, or provider, it’s essential to recognise these fraudulent schemes and take action quickly to avoid identity theft and financial loss.

What Are NDIS Scams?

NDIS scams are fraudulent attempts to steal your personal information or funds by posing as the NDIA, a registered provider, or a government body. These scams can appear as emails, phone calls, fake invoices, or text messages—making them hard to spot at a glance.

Top 5 NDIS Scams in 2025

1. Impersonation Scams

• Scammers pose as NDIA staff or government agencies
• They claim your plan is at risk or you owe money
• They ask for sensitive information like bank or Medicare details

Important: The NDIA will never threaten you or ask for personal information by phone or unsolicited message.

2. Invoicing Scams

• You receive a fake invoice requesting payment to an unknown account
• Scammers may impersonate your real provider

Tip: Contact your provider directly to verify any invoice. If you’ve already paid, notify your bank and change your email passwords.

3. Phishing Scams

• Fake emails or texts with links promising refunds, updates, or documents
• Clicking the link may install malware to steal passwords or financial data

Warning: Never click suspicious links. Always visit the NDIS site directly if you need information.

4. Charity Scams

• Scammers pretend to be from well-known disability charities
• They ask for donations or sensitive information

Action: Confirm legitimacy via the Australian Charities and Not-for-profits Commission (ACNC) Register before donating.

5. Unauthorised Access Scams

• Scammers who get your login details may access and change your NDIS plan
• They may redirect funds or reassign services

Solution: Use strong passwords, enable two-factor authentication, and regularly review your NDIS portal.

How to Report an NDIS Scam

If you suspect a scam or have been affected, act quickly:

• Report to Scamwatch: Visit scamwatch.gov.au
• Contact the NDIS Fraud Reporting & Scams Helpline: 📞 1800 650 717
• Email: fraudreporting@ndis.gov.au

Final Thoughts: Stay Alert and Stay Safe

Scammers are exploiting the trust and vulnerability of people who rely on the NDIS. But by staying informed, verifying any unusual communications, and reporting threats, you can protect yourself, your loved ones, or your clients.

Healthcare Consulting is here to support NDIS providers with ongoing compliance, risk training, and scam awareness to ensure everyone in the community stays safe.