- Spam
Community report for 1800 998 887 (1800998887): Contributor flagged repeated robocalls about McAfee support that continue despite requests to stop.
McAfee Support Robocall Reports for 1800 998 887
A contributor has reported receiving repeated robocalls from 1800 998 887 (also written as 1800998887) regarding McAfee support. The caller does not stop contacting despite the recipient's attempts to stop the calls. This pattern matches known McAfee tech support scam operations that use automated dialling to reach large numbers of people.
The number 1800 998 887 is allocated as a freephone service across several Australian telecommunications providers, which makes it accessible for use in mass calling campaigns. The use of a 1800 number lends false legitimacy to the calls, as many Australians trust freephone numbers for genuine customer service.
What Callers from 1800 998 887 Are Claiming
According to the report, callers from 1800 998 887 are claiming to offer McAfee support services. The robocall nature means the initial contact is likely automated, designed to connect the recipient to a live operator if they stay on the line or press a key to continue.
McAfee support scams typically follow this pattern: the automated system claims the recipient's device has security issues or that their McAfee subscription needs immediate renewal. If the person engages and stays on the line, they may be transferred to someone who requests remote access to their computer or payment details under the guise of fixing a problem.
Call Patterns and Persistence
The contributor reported that calls from 1800 998 887 are repeated and persistent, continuing even after attempts to stop them. This behaviour is typical of robocall campaigns that cycle through phone number lists automatically, regardless of whether the recipient has previously declined or asked to be removed.
The fact that 1800998887 continues calling despite requests to stop suggests the contributor may not be on any suppression list the caller maintains, or that the robocall system ignores such requests. Persistent robocalls like this often come from overseas-based operations with little regard for Australian Telecommunications Consumer Protections Code requirements.
What to Do If You Receive a Call from 1800 998 887
If 1800 998 887 calls you:
- Do not: Stay on the line, press any keys to continue, or provide personal information such as payment details or device access
- Do not: Grant remote access to your computer or allow the caller to take control of your device
- Do: Hang up immediately if you suspect the call is unsolicited
- Do: Block the number 1800 998 887 on your phone to prevent future calls
- Do: Verify any McAfee claims directly by visiting McAfee's official website or calling their official customer service number listed on your account documentation
- Do: Remember that legitimate companies rarely cold-call about urgent technical issues
How to Report 1800 998 887
If you receive unwanted robocalls from 1800 998 887, report them to Australian authorities:
- ACMA (Australian Communications and Media Authority): Report the number at acma.gov.au. ACMA tracks complaints about robocalls and can take enforcement action against persistent offenders.
- Scamwatch: If the call attempted fraud or financial harm, lodge a report at scamwatch.gov.au with details of what was claimed.
- Do Not Call Register: Register your number at donotcall.gov.au to opt out of legitimate telemarketing. Note that scam robocalls often ignore this register, but reporting confirms your preference.
- Reverseau: Contribute your experience with 1800 998 887 to help other Australians identify this number and protect themselves.
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What Our Users Reviewed
repeated calls about McAfee support, won't stop
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WRITE A REVIEWFrequently Asked Questions
Is 1800 998 887 a legitimate McAfee support number?
No. McAfee does not use 1800 998 887 to initiate outbound calls about support issues. Legitimate McAfee support is only available through the official McAfee website or numbers listed in your account documentation. If you're unsure, hang up and visit McAfee's official site independently to verify.
Why does 1800998887 keep calling if I've asked them to stop?
Robocall operations like the one using 1800 998 887 typically ignore stop requests because they use automated systems and may be overseas-based. These campaigns cycle through phone lists repeatedly. Your best option is to block the number on your phone and report it to ACMA and Scamwatch.
What should I do if I already gave remote access to someone from 1800 998 887?
If you granted remote access or provided payment details during a call from 1800 998 887, take immediate action: change your passwords, monitor your bank account, run a legitimate antivirus scan, and contact your bank to alert them of potential fraud. Report the call to Scamwatch and ACMA.
Can I block 1800 998 887 on my Australian phone?
Yes. Most Australian mobile phones allow you to block specific numbers. In your phone's settings, find 'Block List' or 'Blocked Calls' and add 1800 998 887. On some carriers, you can also set up filters to block all calls from 1800 numbers you don't recognise.
Why is 1800 998 887 registered as a freephone number if it's being used for scams?
Scammers often exploit 1800 freephone numbers because they appear legitimate to recipients. Freephone numbers are assigned through telecommunications providers, but once issued, they can be used in ways that violate the terms of service. ACMA can investigate and take action against numbers used for unsolicited robocalls.
Should I report 1800 998 887 to my phone provider as well as ACMA?
Yes. Contact your phone provider to report the robocall from 1800 998 887 and ask them to add extra filtering. ACMA investigations depend partly on complaint volumes from providers, so reporting through both channels strengthens enforcement action.