- Scam
1800 975 309 (1800975309): Community report of Microsoft support impersonation scam requesting remote computer access via app download.
Microsoft Support Impersonation Reports for 1800 975 309
A contributor has reported receiving a call from 1800 975 309 (also written as 1800975309) claiming to be from Microsoft support. The caller attempted to manipulate the recipient into downloading an application that would grant remote access to their computer. This is a classic tech support scam tactic designed to compromise personal devices and extract sensitive information or financial credentials.
The contributor noted the caller's accent suggested the call originated from India or Pakistan, consistent with known international tech support scam operations. The use of the 1800 freephone number masks the actual origin of the call, allowing scammers to appear as if they are calling from an Australian service provider.
What the Caller from 1800 975 309 Requested
According to the report, the caller from 1800 975 309 claimed Microsoft had detected a security issue on the recipient's computer. The scammer then attempted to convince the contributor to download a remote access application, which would have allowed the caller to take control of the device. This is a critical red flag - legitimate Microsoft support will never ask you to download software from an unsolicited call, nor will they contact you about computer issues without your direct request.
The request for remote access is the final step in this scam. Once granted, scammers can install malware, steal banking credentials, access personal files, or use the compromised computer to launch attacks on other targets. The contributor correctly identified this as a probable scam and did not comply with the request.
Why Scammers Use 1800 Numbers
The use of 1800 975 309, a freephone number, is deliberate. Scammers purchase or spoof freephone numbers to create a veneer of legitimacy. Recipients are more likely to answer calls from numbers that appear to be Australian business lines rather than international numbers or unfamiliar local numbers. The freephone format reduces the barrier to making high-volume calls, making this number attractive for scam operations.
What to Do If You Receive a Call from 1800 975 309
If 1800 975 309 calls you:
- Do not: Download any software or applications the caller requests, grant remote access to your computer, or provide personal information like passwords, banking details, or dates of birth
- Do not: Return the call to the number provided - scammers control the callback destination
- Do: Hang up immediately and end the call
- Do: Contact Microsoft directly through their official website (microsoft.com) or your device settings to verify if there are genuine security issues
- Do: Block the number 1800975309 on your phone to prevent future calls
How to Report 1800 975 309
If you receive a scam call from 1800 975 309, report it to protect other Australians:
- Report to Scamwatch at scamwatch.gov.au with details of the call, what the scammer claimed, and what they requested
- File a report with the Australian Communications and Media Authority (ACMA) at acma.gov.au - they investigate illegal telemarketing and scam operations
- If malware was installed or financial loss occurred, report to ReportCyber at cyber.gov.au
- Block 1800975309 on your phone and add it to your carrier's spam filter
- Share your experience on Reverseau to warn other contributors about this number
Help others by sharing your experience with 1800 975 309!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from Microsoft support, wanted me to download an app to access my computer, probably from India or Pakistan
Help others by sharing your experience with 1800 975 309!
WRITE A REVIEWFrequently Asked Questions
Is 1800 975 309 really Microsoft calling about my computer?
No. Microsoft does not call customers unsolicited about computer problems. If 1800975309 claims to be Microsoft support, it is a scam. Legitimate Microsoft support is only initiated when you contact them directly through their official website or device settings. Hang up immediately and do not follow any of their instructions.
What happens if I download the app the caller from 1800 975 309 requested?
Downloading an application from a scammer via 1800 975 309 would give them full remote access to your computer. They can then install malware, steal passwords, access banking applications, steal personal documents, or use your device to attack others. This is extremely dangerous and should never be allowed. If you suspect you already downloaded something, disconnect from the internet and contact your bank immediately.
Why did the caller from 1800 975 309 know my name?
Scammers often purchase or obtain leaked personal data from data breaches or public sources. They use this information to appear legitimate and to target specific individuals. The fact that 1800975309 knew personal details should not make you trust the call - it is another manipulation tactic used to build false credibility before making dangerous requests.
Can I call 1800 975 309 back to verify if it was really Microsoft?
No. You should never call back a number from an unsolicited scam call. Scammers control 1800975309 and will simply try again to manipulate you into downloading malware or providing personal information. Instead, if you have concerns about your computer, visit microsoft.com directly using your own browser and contact support from there.
How can I protect myself from calls like the one from 1800 975 309?
Block 1800975309 immediately on your phone. Tech support scams always follow the same pattern: unsolicited call, urgency about security issues, requests to download software or allow remote access. Remember that legitimate companies never initiate contact about computer problems. If you receive calls claiming to be from Microsoft, Apple, your bank, or the ATO via 1800 975 309 or similar numbers, it is a scam.
Should I report 1800 975 309 to ACMA or Scamwatch?
Yes, report to both. Scamwatch at scamwatch.gov.au records scam reports to identify patterns and trends. ACMA at acma.gov.au investigates illegal telemarketing and scam operations. Reporting 1800975309 helps protect other Australians by flagging this number and documenting the scam pattern. You can also report on Reverseau to contribute to community awareness about this number.