- Scam
- Suspicious
- Spam
Discover what to know about the phone number 1800 961 004, a freephone service. Get practical tips for managing calls from this number while staying cautious.
What is the Phone Number 1800 961 004?
The phone number 1800 961 004 is classified as a freephone service. This means that calls to this number are usually free for the caller, making it popular for customer service and promotional purposes. Several telecommunications companies support calls to this number, ensuring a wide reach across users.
How to Handle Calls from 1800 961 004
When receiving calls from the number 1800 961 004, it's important to approach the situation with a balanced mindset. Here are some tips for managing these calls:
- Verify the Caller: If you don't recognise the number or if you have no known contacts in the area code, consider proceeding with caution.
- Don't Share Personal Information: Avoid giving out any personal, financial, or sensitive information unless you are certain of the caller's identity.
- Hang Up if Necessary: If the call seems suspicious, trust your instincts and hang up. You can always check back with the company through official channels.
- Be Wary of Links: If asked to click on any links during the call, it's best to decline. Phishing attempts can occur even from seemingly legitimate services.
Conclusion
While there are no confirmed scams linked to the number 1800 961 004, it’s always wise to stay alert. Taking a cautious approach can help you avoid potential scams related to impersonation or threats. By following the tips outlined, you can navigate calls from this number confidently.
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What Our Users Reviewed
I received a message that appeared to be from Westpac, containing a security code to change my password. It instructed me to contact them at 1800 961 004 if I did not request this change, which raises red flags for me that this could be a scam (REF: 23P-HJ).
I received a message claiming to be from NAB stating, "On October 5, 2022, at 9:00 AM, you added AG Constructions ML as a new payee to your account. If you did not authorize this, please contact us immediately at 1800 961 004."
Got a SMS claiming to be from NAB:
You have successfully scheduled a payment of $899.00 to payee SYNEFX on 05/10/22.
If this was NOT you, we ask you to urgently contact us on 1800 961 004.
I received an automated message stating that I have successfully scheduled a payment of $899.00 to a payee named SYNEFX for a date of 05/10/22. The message urged me to urgently contact them at 1800 961 004 if I did not authorize this payment. This seems like a scam, and I am definitely concerned.
Like many others have reported, I received a message stating, “You have successfully scheduled a payment of $899.99." This is definitely a scam.
I received a scam SMS stating: "You have successfully scheduled a payment of $899.99 to payee SYNEFX on 05/10/22. If this was NOT you, we ask you to urgently contact us on 1800 961 004." This seems like a clear scam and should be treated with caution.
The call seems to originate from NAB and followed a previous message I received indicating that I had successfully scheduled a payment of $899.00 to a payee named SYNEFX on October 5th, 2022. They requested that if this was not initiated by me, I should urgently contact them at 1800 961 004.
This call was allegedly from NAB, stating that they flagged a new payment to a person named J Francis on 30/09/2022. They provided a reference number and instructed that if it wasn’t me who made the payment, to call them at 1800 961 004, but I did not respond to this number.
Nab scammers...... Though I don't have a nab account.
Scammers posing as NAB. Do not respond / reply.
Looks like spammers are using it to pretend to be NAB.
Similar to prior reports, I received a message from "NAB" regarding a request for $530.42 to a person named Smith James, urging me to respond "YES" to authorize it. They warned to contact them at 1800 961 004 if it wasn’t me. This seems to be a phishing attempt.
I also received a fraudulent SMS that appeared to originate from NAB, stating: "NAB Request of $530.42 To Bilal Tenal. Respond: Yes" to authorize the transaction. It instructed to contact them immediately at 1800 961 004 with Reference: 23P-HJ if this request was not made by me. The SMS was cleverly spoofed, showing in my message history with legitimate NAB communications.
I received a text message claiming it was from NAB regarding a transaction request of $530.42 to someone named Bilal Tenal. The message instructed me to respond with "YES" to authorize the payment, but it also warned to contact them immediately at 1800 961 004 if I didn't recognize the transaction. The reference code provided was REF: 23P-HJ. This could potentially be a phishing attempt.
I received a message claiming to be from NAB requesting $530.42 to Bilal Tenal. It instructed me to respond “Yes” to authorize the payment and advised to contact them at 1800 961 004 with reference number 23P-HJ if I didn’t initiate this. This immediately raised my suspicions.
A text message was received stating that NAB (National Australia Bank) is requesting a payment of $530.42 to be authorized for someone named Smith James. The message instructed the recipient to respond "YES" to authorize the payment. However, it warned that if this request was not initiated by the recipient, they should contact NAB immediately at the provided number: 1800 961 004 with reference 23P-HJ. Please note that the number 1800 961 004 does not appear to be valid.