- Scam
The phone number 1800 958 211 has been reported as a scam, with users experiencing hostile encounters from scammers posing as Norton support. If you receive a call from this number, do not engage and report it.
Understanding the Scam Behind 1800 958 211
The phone number 1800 958 211 has raised numerous red flags among users across Australia, identified as a blatant scam operation posing as Norton technical support. Many individuals who have come across this number reported intense interactions that resulted in threats, extortion, and unauthorized access to personal information. Here, we delve into the nature of this scam, common tactics employed by the fraudsters, and how to protect yourself.
What Users Experienced
Reports consistently showcase that callers from this number claim to represent reputable organisations like Norton, a well-known provider of antivirus services. However, instead of offering genuine assistance, they employ bullying tactics to gain remote access to your computer. As echoed in user testimonials, victims have been misled into thinking they were speaking with legitimate Norton representatives.
Common Scam Tactics
- False Identification: Callers falsely identify themselves as Norton technicians.
- Remote Access Requests: They push for remote access to allegedly "fix" non-existent problems.
- Threats and Coercion: Some callers resort to threatening individuals into compliance if they refuse to pay for supposed services.
- Financial Demands: Victims reported being asked to pay large sums of money for recovery services that do not exist.
How to Handle Calls from 1800 958 211
If you receive a call or message from 1800 958 211:
- Do Not Engage: Hang up immediately and do not share any personal information.
- Verify Independently: Reach out directly to Norton or any legitimate service via their official website or established numbers to verify any concerns.
- Report the Incidents: Notify authorities and relevant organisations of the scam to help others stay informed.
Conclusion
In light of the manipulative tactics used by the perpetrators behind 1800 958 211, it is crucial to remain vigilant and informed. Scams that exploit our trust can have serious consequences, but awareness is the first step in protecting yourself from being targeted. Remember, if something feels off during a call, it probably is.
Help others by sharing your experience with 1800 958 211!
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What Our Users Reviewed
This Number is being used as an Scam Support Number.
- Don't Ring Them.
I couldn't access my old yahoo account and forgot my passwords & all security answers. Then I googled yahoo support number and found this 1800 958 211. When I called, it was weird because normally the operator of big companies will say "Thank you for calling Yahoo Support etc" but this time, the operator just straight away saying "Your call is very important to us. Please bare on the line. We will connect you to the next AVAILABLE-LATION" LOL! What an English!
1. My call got answered really fast by Indian guy. He asked me to pay $200 to retrieve my email & password. I asked why and he hung up.
2. I called again for 4 times. He didn't answer! WHAT A SCAM!
Again - this is a scam accessing your computer pretending to be Norton - unfortunately my FATHER ALLOWED full access to all his details..
I couldn't access Norton website from the NOrton icon as usual so I had to Google Norton support and this website showed up [link] I called the number in it 1800958211... They prentended and identified them as NORton and so I naively allow them to remote access to my computer. They bullied me and insulted me then threaten to block them if I don't let them do their job. They made a list of things they had to do to fix my computer and tried to justify that I needed to pay money. When I told them I didn't have money and question why should I pay money for a problem that a previous Norton person did. As previously a Norton person add some software in my computer.
There was something wrong as the guy was threatening.
I called the main office of Norton in Sydney to report the incident and have someone from Norton call me to find out what happened. When I talked to the receptionist of Symantic Australia in Sydney, I also asked her for the Norton technical support number and it was different to this. I also asked if that was the only number and it is. So the website and the people answering to 1800958211 turned out to be scammers pretending being from Norton. I learned valuable lessons here that I had no way to know because I have been a Norton 360 customer for 10 years and I have never had a problem like this.
Lessons learned.
1) NORTON TECHNICAL PEOPLE WILL NEVER ASK YOU FOR MONEY.
2) WHEN YOU CAN NOT GET ACCESS TO THE NORTON WEBSITE FOLLOWING THE PROMPTS FROM THE ICON, DON'T SEARCH IT IN GOOGLE... FIND THE MAIN OFFICE NUMBERS IN SYDNEY OR MELBOURNE AND CALL DIRECTLY AND GET THE NUMBER FROM THERE.
3) I HAVE SAVED THE OFFICIAL TECHNICAL SUPPORT NUMBER IN MY MOBILE CONTACTS, ON MY NOTES MOBILES AND COMPUTER. SO THAT I HAVE IT READY TO CALL IN CASE I NEEDED.
4) START A LIST OF CASE NUMBERS TO KEEP TRACK OF AND USE THEM TO MAKE SURE THAT THE NORTON PEOPLE ARE WHO THEY SAY THEY ARE. THEY WILL HAVE ACCESS TO YOUR LAST CASE NUMBER IF THEY DON'T THEN THEY ARE NOT FROM NORTON.
5) QUESTION WHAT THEY ARE DOING AND UNDERSTAND WHAT THEY DID SO THAT YOU KNOW WHAT IS GOING ON YOUR COMPUTER.
6) REPORT TO NORTON AND PROVIDE THEM WITH ALL THE INFORMATION ABOUT THE SCAMMERS, WEBSITE, TELEPHONE NUMBER ETC.
The person claims that you are speaking with Norton Australia and it is not so. The company is Macpatchers Pty Ltd. The original person answering the number claims he is from Norton and then says they subcontract their work to Macpatchers P/L.