1800 940 711 - 1800940711: Suspicious Product Order Reports

• Scam
• Uncertain
• Suspicious

Community reports for 1800 940 711 (1800940711) describe unpaid product orders, repetitive messaging, and poor customer service on this freephone number.

Suspicious Product Order Reports for 1800 940 711

Three contributors have flagged 1800 940 711 (also written as 1800940711) for concerning order and payment issues. The reports indicate a pattern where callers or operators fail to deliver products after payment, communicate poorly, and provide vague customer service responses.

One contributor reported paying twice for a product after receiving promotional brochures, but never received the item. When attempting to contact 1800 940 711 to resolve the issue, the contributor reached someone with a UK accent, raising further concerns about the legitimacy of the business operation.

What Contributors Experienced with 1800 940 711

A contributor who dialled 1800940711 regarding an existing order described a frustrating experience: the call would drop after only a few minutes, and there was no proper answering service or queue system to reach a representative. This lack of professional customer service infrastructure is a red flag for a potentially illegitimate operation.

Another contributor reported receiving repetitive SMS messages from this number without understanding why they were being contacted. The pattern of unsolicited or unclear messaging, combined with the inability to reach a functioning customer service line at 1800 940 711, suggests contributors may be dealing with an unscrupulous seller or scam operation.

Report Patterns and Concerns

All three reports centre on payment and delivery issues or poor communication channels. Two reports specifically mention problems calling back to 1800 940 711 to resolve order disputes, while one mentions receiving ongoing repetitive messages. The freephone designation of 1800 940 711 initially suggests a legitimate business line, but the experiences described suggest otherwise.

Contributors have indicated they paid money upfront with no product delivery and experienced barriers to getting refunds or explanations from whoever operates 1800940711.

What to Do If You Receive a Call or SMS from 1800 940 711

If you receive unsolicited calls or messages from 1800 940 711:

• Do not: Pay money upfront for products or services without verifying the business legitimacy
• Do not: Provide personal or financial details to unknown callers claiming to represent 1800940711
• Do: Verify the business name and contact details independently before engaging
• Do: Save all transaction records, payment confirmations, and message screenshots if you have paid money
• Do: Block this number if you receive repeated unwanted calls or messages

What to Do If You've Paid Money to 1800 940 711

If you have already made a payment to 1800 940 711 and have not received goods or services:

• Do: Document all communication attempts, transaction dates, and amounts paid
• Do: Contact your bank or credit card provider to report unauthorised or non-delivery transactions
• Do: Request a chargeback or reversal if available through your payment method
• Do: Report the number and your experience to Scamwatch at scamwatch.gov.au
• Do: Lodge a complaint with ReportCyber at cyber.gov.au if money was lost through an online platform

How to Report 1800 940 711

If you have experienced similar issues with 1800 940 711 or 1800940711:

• Report to Scamwatch: scamwatch.gov.au
• Report to the ACMA (Australian Communications and Media Authority): acma.gov.au
• Report to ReportCyber for cybercrime or online fraud: cyber.gov.au
• Contact your bank or payment provider to dispute the transaction
• Share your experience on Reverseau to help other Australians identify suspicious numbers

Frequently Asked Questions