- Legit
One contributor reports receiving a call impersonating NAB about NetCode and iPhone 12 registration, directing to 1800 930 984. Verify directly with your bank.
NAB Impersonation Reports for 1800 930 984
A contributor has reported receiving a call impersonating the National Australia Bank (NAB) about NetCode and iPhone 12 registration. The caller directed the contributor to call 1800 930 984 (also written as 1800930984), a freephone number. This is a classic impersonation tactic where scammers pose as your legitimate bank to harvest personal information or financial details.
What the Caller from 1800 930 984 Claimed
According to the report, the caller claimed to represent NAB and referenced NetCode and iPhone 12 registration as the reason for contact. By mentioning a device-related issue and directing the recipient to call 1800 930 984, the scammer attempted to establish false urgency and legitimacy. The contributor was asked to initiate a callback to 1800930984, which is a common tactic to ensure the victim dials the scammer's number rather than accidentally reaching legitimate support.
Why This Approach Is Suspicious
NAB does not initiate contact requesting you to call a number about device registration. Legitimate banks verify your identity through secure channels and never ask you to call an external number to confirm registration details. The combination of impersonating a trusted financial institution with a device-related pretext is designed to bypass your initial scepticism. One-report patterns like this one about 1800 930 984 are particularly important to flag, as they represent emerging or isolated scam attempts that may not yet appear in mainstream warnings.
What to Do If You Receive a Call from 1800 930 984
If 1800 930 984 calls you claiming to be from NAB or any other financial institution:
- Do not: Answer the call, return the call, or provide any personal, banking, or device information
- Do: Hang up immediately and contact NAB directly using the number on your bank card or statement
- Do: Verify the legitimacy of any device registration request by contacting the manufacturer (Apple, Samsung, etc.) directly using official contact details
- Do: Block 1800 930 984 on your phone after hanging up
- Do: Report the call to the Australian Communications and Media Authority (ACMA) and Scamwatch for tracking and warnings
How to Report 1800 930 984
Report this number and your experience to protect other Australians:
- Scamwatch (scamwatch.gov.au) - lodge a report about the NAB impersonation attempt
- ACMA (acma.gov.au) - report the misleading or deceptive conduct
- Your bank directly (NAB in this case) - notify them of the impersonation so they can warn customers
- Reverseau - contribute your experience to help identify emerging scam patterns like 1800930984
Help others by sharing your experience with 1800 930 984!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
call from NAB about NetCode and iPhone 12 registration, asked to call 1800 930 984
Help others by sharing your experience with 1800 930 984!
WRITE A REVIEWFrequently Asked Questions
Is 1800 930 984 a real NAB phone number?
No. NAB's official customer service number is 13 12 27. If you receive a call from 1800 930 984 claiming to be NAB about NetCode or device registration, it is impersonation. Always verify by hanging up and calling NAB directly on the number on your bank card or official NAB website, never on a number provided by an inbound caller.
Why would a scammer call about iPhone 12 registration?
Device registration is a convincing pretext because it's plausible and doesn't immediately trigger alarm bells like a money request might. By claiming to represent NAB and referencing a device issue, the scammer is trying to build false credibility and urgency. The goal is to trick you into calling 1800 930 984, where they can gather personal or banking information under the guise of 'verifying' your identity.
What should I do if I already called 1800 930 984 back?
If you called 1800930984 and provided any personal information, banking details, or passwords, contact NAB immediately on 13 12 27 and report the incident. Monitor your accounts for unauthorised activity and consider placing a fraud alert with your bank. Report the number to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au) to warn others.
How can I verify if NAB really contacted me?
NAB will never ask you to call a number they provide to 'verify' your identity or complete registration. Always hang up and initiate contact yourself using a number from your bank card, statement, or the official NAB website. You can also visit your nearest NAB branch in person to ask about any account concerns. Do not dial 1800 930 984 to verify anything.
What is NetCode and why mention it in a scam?
NetCode is NAB's security feature for online banking. Scammers mention legitimate-sounding bank features to build credibility. By invoking a real NAB product in connection with device registration, the caller is trying to make the pretext seem authentic. This is why it's crucial to hang up immediately and verify through official channels rather than engaging with the caller's narrative.
Should I block 1800 930 984 on my phone?
Yes. Block 1800 930 984 immediately to prevent further contact attempts. Most smartphones allow you to block numbers in your call log or contacts. After blocking, report the number to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) so authorities can track the impersonation pattern and issue warnings if necessary.