- Scam
One contributor reports 1800 893 028 (1800893028) caller impersonating Origin Energy. Potential financial scam targeting energy customers.
Origin Energy Impersonation Report for 1800 893 028
A contributor has reported receiving a call from 1800 893 028 (also written as 1800893028) where the caller impersonated an Origin Energy representative. According to the report, the caller successfully deceived the recipient, resulting in financial loss. This type of impersonation scam exploits the trust customers place in their energy provider and uses familiarity with billing or account details to create urgency.
What the Caller from 1800 893 028 Claimed
The caller presenting as an Origin Energy representative contacted the recipient, presumably using account information or personal details to establish credibility. The contributor's account was targeted in what appears to be a financial scam. Energy provider impersonation scams often involve claims about billing discrepancies, payment issues, or account verification needs to prompt immediate action and disclosure of sensitive information.
How This Scam Works
Scammers spoofing or misusing 1800 893 028 may claim account issues requiring immediate payment, threaten service disconnection, or request account verification details. By posing as Origin Energy staff, they exploit customer familiarity with legitimate energy provider communications. The fact that the contributor's mother was targeted suggests the caller may have had access to personal data including names and potential vulnerability indicators.
What to Do If You Receive a Call from 1800 893 028
If 1800 893 028 calls you:
- Do not: Provide personal information, banking details, passwords, or account numbers to unsolicited callers
- Do not: Make immediate payments based on claims about account issues or service disconnection
- Do: Hang up and independently contact Origin Energy using the official number on your bill or their website
- Do: Verify any account concerns by logging into your official Origin Energy account portal
- Do: Report the incident to the relevant authorities
If Money Was Lost
If you have already provided payment or banking details to a caller from 1800 893 028:
- Contact your bank immediately to report fraud and request transaction reversal
- Report the scam to Scamwatch at scamwatch.gov.au
- File a report with the Australian Cyber Security Centre at cyber.gov.au
- Contact Origin Energy directly to notify them of the impersonation
How to Report 1800 893 028
Report this number and your experience to:
- Scamwatch - scamwatch.gov.au - provides scam alerts and tracks impersonation patterns
- ACMA (Australian Communications and Media Authority) - acma.gov.au - regulates phone and internet services
- Australian Cyber Security Centre - cyber.gov.au - handles cybercrime and fraud reports
- Reverseau - contribute your report to help other Australians identify this number
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What Our Users Reviewed
Pretended to be from Origin Energy and ripped off my mum
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WRITE A REVIEWFrequently Asked Questions
Is 1800 893 028 actually Origin Energy?
No. While one contributor reports a caller claiming to represent Origin Energy on 1800 893 028 (1800893028), this appears to be impersonation. Origin Energy's legitimate customer service number is on your bill or their official website. Always independently verify by calling the official number rather than using a number provided by an unsolicited caller.
How did the scammer on 1800 893 028 have my personal information?
The contributor who received a call from 1800 893 028 noted the caller already had personal details. Scammers obtain this information through data breaches, leaked customer databases, or publicly available records. This is why it's important to verify caller identity independently rather than assuming legitimacy based on what details they mention.
What should I do if I already gave money to 1800 893 028?
Contact your bank immediately to report the fraud. Call the bank's fraud line (usually on the back of your card) and report the fraudulent transaction to 1800 893 028. Also report to Scamwatch at scamwatch.gov.au and the Australian Cyber Security Centre at cyber.gov.au so authorities can track this impersonation scam.
How do I verify a call is really from Origin Energy?
Never call back numbers provided by unsolicited callers. Instead, hang up and find Origin Energy's official number on your energy bill, their official website, or in your previous correspondence. When you call the legitimate Origin Energy line, you can confirm whether the previous call from 1800 893 028 was genuine (it won't be).
Why would someone impersonate Origin Energy?
Energy provider impersonation scams aim to steal payment details, banking information, or personal data for identity theft. By impersonating a trusted utility provider and creating urgency (threatened disconnection, billing errors, verification needs), scammers pressure victims into disclosing sensitive information. The report about 1800 893 028 shows this approach succeeded in defrauding at least one contributor.
Should I block 1800 893 028?
Yes. If you receive a call from 1800 893 028 (1800893028) claiming to be from Origin Energy, block the number immediately. However, note that scammers often use spoofed numbers, so blocking alone won't prevent similar scams from other numbers. Report the incident to Scamwatch and ACMA, and always verify future energy-related calls independently before sharing any information.