- Legit
- Suspicious
The phone number 1800 761 380 is associated with Commbank's KYC Remediation Operations Team. Learn how to verify the legitimacy of messages received from this number and handle calls appropriately.
Understanding the Nature of 1800 761 380
The phone number 1800 761 380 / 00761380 is confirmed to be legitimate, belonging to the KYC Remediation Operations Team of Commonwealth Bank (Commbank). Reports surrounding this number provide crucial insights for anyone receiving communications from it.
Analyzing User Reports
User reports indicate a mix of reactions surrounding this number. Initially, the suspicion stemmed from text messages prompting individuals to verify their details. This led to concerns about potential phishing attempts or scams.
Legitimacy Confirmation
However, a more recent review categorically identifies 1800 761 380 / 00761380 as associated with Commbank's operations, specifically their Know Your Customer (KYC) remediation efforts. Such initiatives are commonplace in the banking sector, aimed at updating customer information to comply with financial regulations.
What is KYC Remediation?
- KYC (Know Your Customer): A process used by banks and financial institutions to verify the identity of their clients.
- Remediation: Involves correcting or updating records, affirming that the client’s data is accurate and in compliance with regulations.
How to Handle Calls or Messages from This Number
If you receive a call or message from 1800 761 380 / 00761380, it is advisable to:
- Verify the message content directly with Commbank through their official contact numbers.
- Be cautious and do not provide personal information unless you are confident about the legitimacy of the communication.
- Report any suspicious activity directly to your bank if you have concerns.
Conclusion
The number 1800 761 380 / 00761380 is not a scam. It is part of Commbank's efforts to ensure compliance and customer security. Therefore, while some initial reports raised red flags, legitimate operations may prompt such communications. Always ensure your information is sourced reliably through official channels.
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What Our Users Reviewed
The caller identified themselves as part of the Commbank KYC Remediation Operations Team. In my opinion, this does not appear to be a scam.
Today, I found the same exact letter in my mail, which matches reports from others. I plan to take it to my bank for further investigation in the coming days.
I received a text from an unfamiliar number requesting that I verify my personal details.