- Scam
One contributor reports 1800 583 617 (1800583617) claiming COINSPOT account compromise with fake 2FA change alerts and urgency tactics.
Account Impersonation Reports for 1800 583 617
A contributor has reported receiving a scam call from 1800 583 617 (also written as 1800583617) impersonating COINSPOT, the Australian cryptocurrency exchange platform. The caller claimed the contributor's two-factor authentication (2FA) had been changed and a new Gmail address added to the account, then pressured them to call back immediately to verify if this was legitimate activity.
This tactic targets account holders by creating false urgency around security changes. The caller already possessed enough information about the target's COINSPOT account to make the claim credible, a common approach in account takeover scams that often relies on previously compromised email addresses or data breaches.
What the Caller from 1800 583 617 Claimed
According to the contributor's report, the caller stated that unauthorised changes had been made to the COINSPOT account, specifically mentioning that 2FA settings were modified and a new Gmail address was added. The caller then asked the recipient to confirm whether they had made these changes, using the classic callback request to bypass caller ID verification and establish perceived legitimacy.
This approach is designed to provoke immediate action. The mention of Gmail changes and 2FA modifications targets users' cryptocurrency holdings, exploiting the anxiety associated with potential account compromise. By asking the recipient to call back, the scammer attempts to shift the onus of verification to the target while making the call appear more legitimate.
What to Do If You Receive a Call from 1800 583 617
If 1800 583 617 calls claiming your COINSPOT or other cryptocurrency account has been compromised:
- Do not: Call the number back, provide any personal information, confirm account details, or click links sent in follow-up messages
- Do: Hang up immediately and contact COINSPOT directly using the phone number or website on your official account or bank statement
- Do: Log into your COINSPOT account directly (not via any link) to check for unauthorised access or 2FA changes
- Do: Enable additional security measures if you have a COINSPOT account, such as withdrawal whitelisting or IP address restrictions
- Do: Block 1800 583 617 on your phone to prevent repeat contact
Why This Scam Works
Cryptocurrency account takeover scams exploiting 1800 583 617 succeed because they reference real services (COINSPOT) and real security concerns (2FA changes, unauthorised Gmail additions). Recipients who hold cryptocurrency are particularly vulnerable because the potential financial loss is substantial and immediate. The urgency created by mentioning account changes compels quick action before the victim can verify the call's legitimacy.
The callback request is a key element - it makes the call appear legitimate because the recipient initiates contact, yet the scammer controls the conversation once the call is connected. This reversal of normal call flow tricks people into lowering their guard.
How to Report 1800 583 617
If you receive similar calls from 1800 583 617 or other numbers claiming cryptocurrency account compromise:
- Report the call to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report the scam to Scamwatch at scamwatch.gov.au, including the phone number and exact claims made
- Contact COINSPOT directly through their official website or app to report the impersonation attempt
- Report the incident to ReportCyber at cyber.gov.au if funds were compromised or credentials entered
- Share your experience on Reverseau to help other Australians identify this number
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What Our Users Reviewed
Claimed my COINSPOT 2FA was changed and new Gmail added, asked to ring back if it wasn't me
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WRITE A REVIEWFrequently Asked Questions
Did the caller actually have access to my COINSPOT account?
Not necessarily. The scammer may have used general claims about 2FA and Gmail changes to seem credible without having actual account access. Always verify account status by logging in directly through COINSPOT's official app or website, never through a number provided by the caller. If 1800 583 617 called you, check your COINSPOT account security settings directly to confirm no unauthorised changes exist.
What should I do if I already called the number back from 1800 583 617?
Do not provide any further information if you realise it's a scam during the call - hang up immediately. Change your COINSPOT password right away, enable 2FA if you haven't already, and check your account login history for unauthorised access. If you provided banking details, contact your bank to monitor for fraudulent transactions. Report the incident to Scamwatch and ACMA, and consider reporting to ReportCyber if you shared sensitive credentials with 1800 583 617.
Is 1800 583 617 the real COINSPOT number?
No. You can verify COINSPOT's official contact details on their website or within the official COINSPOT app - these are the only reliable sources. Scammers using 1800 583 617 often claim to represent COINSPOT but do not. Never call back a number provided in an unsolicited call, even if it seems to match the service name. Instead, use contact details from the official service directly.
Why did the caller mention my Gmail address?
The caller may have obtained your email address from a previous data breach affecting COINSPOT users or other services. Scammers often purchase or access leaked email lists and use them to craft believable impersonation calls. This makes the threat seem credible because they reference something real - your actual email address connected to your account. This is why the urgency tactic works so effectively with 1800 583 617 calls.
How can I protect my cryptocurrency account from 1800 583 617 style scams?
Enable all available security features in COINSPOT: two-factor authentication via an authenticator app (not SMS), withdrawal whitelisting, IP address locking, and login notifications. Never call back unsolicited numbers claiming account issues - always initiate contact using official channels. Use a unique, strong password for 1800 583 617 incidents and cryptocurrency accounts. Do not share 2FA codes, passwords, or seed phrases with anyone claiming to be from COINSPOT or any other service.
Should I report this to COINSPOT directly?
Yes, absolutely. Contact COINSPOT through their official website or support channels to report that scammers are impersonating them using 1800 583 617. This helps COINSPOT alert other users and add the number to their fraud prevention systems. You should also report to ACMA and Scamwatch so the Australian authorities can track the scam network and warn the broader community about 1800 583 617.