1800 431 361 - Suspicious Scam Alert: Computer Support Scam

• Scam

Beware of the phone number 1800 431 361, reported by users as linked to a computer support scam. Learn how to recognise this type of scam and what steps to take if you receive a call from this number.

Understanding the Calls from 1800 431 361

The phone number 1800 431 361 / 00431361 has been flagged by users as a source of suspicious activity, often associated with scams aimed at tricking victims into providing access to their computers. Based on user reports, it appears that this number is primarily used by scammers posing as technical support representatives.

The Computer Support Scam Explained

Victims of the 1800 431 361 / 00431361 scam often report receiving unsolicited calls from individuals claiming to be affiliated with legitimate tech companies. The typical scenario involves the scammer coaxing the victim into installing software under the pretext of fixing a non-existent computer issue. Once access is gained, they may further attempt to extort money by sending fake invoices from a legitimate US company, misleading the victims into believing they owe a fee for services that were never rendered.

Identifying Scam Indicators

• Unsolicited Calls: A legitimate company will generally not reach out unsolicited, especially regarding technical support. If you haven’t contacted them first, be cautious.
• Claims of Urgency: Scammers often create a false sense of urgency to pressure you into making quick decisions.
• Requesting Access: Never allow remote access to your computer unless you are certain of the caller’s identity and intent.

What to Do If You Receive a Call

If you receive a call from 1800 431 361 / 00431361 or a similar number, here's how to handle it:

• Do Not Engage: Politely hang up. Engaging with them can confirm that your number is active, leading to more scam calls.
• Report the Call: Use a Reverse Phone Lookup Australia service, such as Reverseau, to check if others have reported the number.
• Alert Authorities: Consider reporting the incident to consumer protection agencies, such as the Australian Competition and Consumer Commission (ACCC).

As always, when it comes to unknown or suspicious numbers, vigilance is crucial. Stay informed about potential scams, like the one linked to 1800 431 361 / 00431361, to protect yourself from fraud. By using services like Reverseau, you can help others identify and avoid these predators in our community.