1800 386 990: Suspicious Telemarketing Call Claiming to Be Telstra

• Suspicious

The phone number 1800 386 990 has been reported as suspicious, with claims of offering telecommunications services. Discover how to handle calls from this number and avoid potential scams.

Understanding the Suspicious Calls from 1800 386 990

The phone number 1800 386 990 / 00386990 has raised alarm bells among users across Australia. Reports indicate that the caller, claiming to be from Telstra, is employing misleading tactics to confuse individuals regarding their telecommunications services. This specific case has been identified as suspicious and likely a telemarketing strategy that could potentially lead to a scam.

Caller Claims and Tactics

According to a report received on 18 January 2023, the caller identified himself as "Kevin" and spoke with a strong Indian accent. He offered enticing promises such as a new modem and free calls to 1300 numbers, cleverly linking these offers to upcoming National Broadband Network 5G technology. However, these enticing offers often come as red flags. The caller also suggested accessing the user's PC to verify the new connection, a classic tactic that scammers use to gain control over the victim's device.

Why is This Number Considered Suspicious?

• Unsolicited Contact: Most legitimate companies, including Telstra, do not initiate calls offering unsolicited upgrades or modifications to existing services.
• Access to Personal Devices: Requesting access to your computer is a major warning sign. Legitimate representatives will never ask for remote access to your device.
• High Pressure Approaches: The abrupt termination of the call when the user questioned the legitimacy highlights the aggressive nature often found in scam calls.

How to Handle Such Calls

When receiving a call from 1800 386 990 / 00386990 or similar numbers, here is how you can protect yourself:

• Do Not Engage: If a call feels suspicious, hang up immediately. Engaging further can confirm your phone number as active, inviting more scams.
• Verification: If you receive a call claiming to be from a legitimate company, independently verify their contact details through official websites or customer service channels.
• Report and Review: Use platforms like Reverseau to report suspicious numbers and check if others have experienced similar calls. This community awareness can help prevent others from potential scams.

In conclusion, the number 1800 386 990 / 00386990 has been documented as suspicious and potentially fraudulent. Being aware and taking preventive action is crucial in today’s telecommunication landscape. Engaging with services such as Reverse Phone Lookup Australia can assist in sorting out legitimate calls from deceptive ones. Protect yourself and stay informed about who really called you, Australia.