1800 385 058 - Legitimate Call from Urban Utilities

• Legit

Receiving a call from 1800 385 058? This number is associated with Urban Utilities, addressing queries regarding water and sewerage bills. Here's how to handle calls from this number.

Understanding the Nature of 1800 385 058

If you’ve received a call from 1800 385 058 / 00385058, you might be wondering if it's a scam or legitimate contact. Based on user feedback, particularly a review dated 09/09/2024, this number is confirmed to belong to Urban Utilities. This confirms it as a legitimate call related to issues concerning your water and sewerage bill.

Legitimacy of the Call

In Australia, 1800 numbers are typically toll-free customer service numbers. Urban Utilities, which caters to managing water and sewage services in designated areas, uses this number to reach out to customers. It’s always reassuring to identify calls from such utility companies as being genuine, especially when they can relate to billing concerns.

How to Handle Calls from This Number

• Identify the Caller: Confirm the identity of the caller, as you are doing, by researching the number through services like Reverseau or a Reverse Phone Lookup Australia.
• Listen Carefully: If you receive a call, pay attention to the details they provide about your account or any specific issues identified. Keep note of any verification steps they might ask you to complete.
• Do Not Provide Sensitive Information: If the caller requests personal details, such as bank information or passwords, exercise caution, even if the call seems legitimate.
• Contact Them Back: If in doubt, hang up and call Urban Utilities directly using the official number found on their website to verify any claims made during the call.

Being proactive about who contacts you is crucial in today's world where scams are prevalent. Utilizing tools like Reverseau can provide clarity and security when deciphering unknown numbers. Remember, it’s better to verify than to risk falling victim to potential fraudulent schemes.