1800 364 922 - Scam Alert: Microsoft Support Impersonation

• Scam
• Spam

Beware of calls from 1800 364 922, linked to a scam impersonating Microsoft. This article outlines user experiences and offers tips on how to handle such phone calls effectively.

Understanding the Risks of 1800 364 922

The phone number 1800 364 922 / 00364922 has been widely reported by users as a scam number associated with fraudulent claims of Microsoft support. It primarily targets unsuspecting individuals through deceptive pop-up messages that suggest serious security issues on their computers, often leading them to believe they need urgent assistance.

The Scam Uncovered

Based on user experiences, the modus operandi for calls linked to this number typically involves both pop-up screens on users’ computers and unsolicited phone calls. The callers claim to be from Microsoft's “Administrator Department” or a similar title, insisting that there are critical issues that need immediate resolution. Here are the key elements of the scam:

• Fake Security Alerts: Users reported receiving pop-ups claiming a major security breach has been detected, often freezing their PCs and instructing them to call 1800 364 922 / 00364922 for help.
• Request for Remote Access: Once contacted, the scammers attempt to gain remote access to the victim's computer under the guise of providing technical support. Many users highlighted instances where they were directed to download software like LogMeIn.
• High Fees: Reports indicated that the scammers request payment for their “services,” with amounts quoted around AU$233, claiming this is for fixing the non-existent issues.
• Questionable Language: Reviewers noted odd phrasing and poor English used by the callers—an indication that they may not be based in Australia but rather operate from overseas.

Identifying and Handling the Scam

If you receive a call from 1800 364 922 / 00364922 or see a pop-up on your PC instructing you to call this number, it’s crucial to remain calm and follow these guidelines:

• Do Not Call Back: Ignore any prompts to call the number. Instead, report the incident to relevant authorities such as the ACCC.
• Avoid Providing Personal Information: These callers are not legitimate. Do not provide them with any personal details or access to your computer.
• Check Your Computers for Malware: Although the pop-up may have seemed genuine, most users found no residual malware after cleaning up their systems. Always have reputable antivirus software installed to safeguard against such tactics.
• Use Reverse Phone Lookup: If you're curious about who called, consider using services like Reverseau to identify and confirm the legitimacy of unsolicited numbers.

Final Thoughts

In summary, 1800 364 922 / 00364922 is a number associated with a deceptive scam focused on capitalising on individuals’ fears regarding their online security. It’s vital to be vigilant and educate yourself on how such scams operate. If you suspect you’ve been a target, reporting the number can help prevent others from falling victim.

For anyone wondering "Who called me Australia?” or looking to verify unknown callers, platforms like Reverseau can be a useful tool for increasing awareness and protection against such fraudulent activities.