- Uncertain
- Suspicious
- Scam
The phone number 1800 290 955 has been identified as a fraud alert scam related to Telstra. Learn how to handle suspicious calls or messages and protect your personal information from scammers.
Understanding the Scam Behind 1800 290 955
The number 1800 290 955 / 00290955 has recently gained notoriety as a fraudulent phone number impersonating Telstra's customer service. Users have reported receiving unsolicited communications informing them of suspicious activity relating to their Telstra accounts, encouraging them to call this number for assistance. However, these alerts have ultimately unveiled a concerning scam.
Reported Scam Details
Victims of this scam have received texts and emails, mimicking messages from Telstra. These communications often claim that unauthorised changes have been made to account settings or that new contacts have been added without consent. Consequently, individuals are urged to call 1800 290 955 / 00290955 to resolve the "issue." Alarmingly, this tactic places personal and sensitive information at risk, potentially allowing fraudsters access to bank accounts and other critical data through a mobile number takeover.
Analysis of User ReportsExamining numerous user testimonies from as early as 2022 to as recently as 2024 reveals a consistent pattern indicating that 1800 290 955 / 00290955 is not a legitimate customer service number for Telstra. Instead, reports consistently state:
- Suspected messages originate from scammers posing as Telstra.
- Numerous contacts from this number are alarming and manipulative in nature.
- Victims reported the number as part of a larger scam operation, with hints of international affiliations and tactics designed to exploit phone security vulnerabilities.
How to Handle Calls from 1800 290 955
Given the alarming nature of this number and the associated reports, it is advised to:
- Do Not Call Back: Responding to communications from this number may compromise information security.
- Block the Number: Prevent any chance of future contact by blocking this number on your device.
- Report the Scam: Notify your phone provider of the suspicious activity for further assistance.
- Stay Informed: Monitor ongoing scams through services like Reverseau to keep yourself educated and alert against potential fraud.
Conclusion
In summary, 1800 290 955 / 00290955 is a fraudulent phone number posing as a Telstra customer service line, with multiple user reviews confirming its scam nature. Always exercise caution when receiving unsolicited messages, and leverage resources like Reverseau and Reverse Phone Lookup Australia to verify unknown numbers. It’s better to be safe than sorry—protect your personal information and always report suspicious activity!
Help others by sharing your experience with 1800 290 955!
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What Our Users Reviewed
Got an odd SMS from these folks claiming they have total authority. Used my name, too. I had a good laugh because I’ve never even had an account with Telstra! What a joke!
I'm thankful this site exists! I received the same SMS message that was reported on August 9, 2023. Although I am not with Telstra, I used to manage a Telstra account for a previous employer, which made me think this number was related to that. I have now blocked the number.
Like others have reported, this number was suggested to call regarding a fraudulently added full authority contact to a Telstra account that I do not possess. It is suspicious activity.
This number is associated with a scam, so avoid contacting them! They allegedly originate from Russian and Chinese servers, attempting to gain access to your mobile carrier and potentially hijack your bank accounts by exploiting two-factor authentication linked to your phone number.
This number appears to be associated with a suspicious activity involving Chinese hackers tapping into Australian servers. I received multiple emails and SMS notifications stating that "an authorized contact has been added to your account." The messages advised to contact a Fraud team at 1800 290 955 if I didn't initiate these changes. I would advise against calling this number.
I received a text from what appeared to be Telstra, warning me that an additional profile had been added to my account and instructed me to call this number. However, Telstra confirmed that this number will be disconnected soon, so ignore any requests to call them.
I received multiple emails and SMS messages indicating that "An authorized contact has been added to your account." The messages advised, "If you didn't make this request or are unsure why you're receiving this email, please call our Fraud team at 1800 290 955." I strongly recommend not calling this number, as it could be a scam.
I received a suspicious text message and an email claiming to be from 'Telstra'. It stated they were going to replace my SIM card and provided a number (1800 290 955) to call if I wanted to cancel this request. I suggest blocking and ignoring this message, as it seems fraudulent.