1800 290 869: Legitimate or Scam? Insights into Calls from Suncorp Bank

3-min Read11 Reports

  • Scam
  • Suspicious
  • Legit
  • Spam

The number 1800 290 869 has been reported by users with mixed opinions. This article provides clarity on whether it's a scam or legitimate, and offers tips on responding to calls from it.

Understanding the Prominent Number: 1800 290 869

The number 1800 290 869 / 00290869 has raised concerns among various users who have reported receiving messages and calls associated with it. Reviews from different individuals categorise this number as both legitimate and potentially a scam. In this article, we analyse the responses to determine the true nature of the calls from this number and how to handle them safely.

Legitimate Communications

Several reviews affirm that 1800 290 869 / 00290869 is indeed a legitimate number used by Suncorp Bank regarding transactions related to Apple Pay and Google Pay. Users noted receiving automated text messages informing them about changes to their payment methods, specifically in relation to cards connected to their digital wallets. These notifications are often sent out to ensure that customers are aware of any alterations to account connections, especially when a card is expiring or has been removed.

A user, whose card was expiring, confirmed that the message they received contained accurate, legitimate information about their account status and advised them on the next steps to take. Moreover, direct confirmation from Suncorp Bank solidified this number's authenticity for several customers, leading to the conclusion that it is part of the bank's service protocols.

Scam Alerts and User Caution

Conversely, there are users that vehemently caution against this number, labelling it a scam. Concerns arise primarily from those who received unexpected messages from it, especially individuals who do not have a bank account with Suncorp or have not used Apple Pay. These users express fear that the messages may be attempts to extract sensitive information under fraudulent pretenses.

Comments reflecting suspicion usually stem from unsolicited texts prompting recipients to call 1800 290 869 / 00290869. If you receive such messages and have no dealings with Suncorp or have not linked any payment methods to your digital wallets, it’s prudent to disregard them. Instead, contacting your bank directly via their official communication channels is a safer approach.

How to Handle Calls or Messages from 1800 290 869

If you receive a call or message from 1800 290 869:

  • Do not disclose any personal information until you verify the source.
  • Check with your bank using their publicly available contact numbers.
  • Consider using a Reverse Phone Lookup Australia service to get detailed information about the caller.
  • Always trust your instincts—if something feels off, err on the side of caution.

In summary, the number 1800 290 869 / 00290869 appears to reside on a fine line between legitimate customer service communication and suspicious activity. We encourage users to leverage resources, including Reverseau, to identify unfamiliar numbers and ensure their safety when receiving unexpected calls or messages. Maintaining vigilance can help you protect your personal information while making informed decisions about subsequent actions.


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Ratings Distribution

2.7 out of 5
5 Stars 36%
4 Stars 0%
3 Stars 9%
2 Stars 9%
1 Star 45%

What Our Users Reviewed

L
Lamontagne

This must be a scam. I am currently in Europe using a UK SIM card, which I do not know the number for myself, although my wife is with me and does know her number. There is no possibility that Suncorp would have my number under these circumstances.

C
Carolan

I strongly suspect that this number is associated with a scam. After almost providing my personal information to a 1800 number in an email, I decided to call Suncorp's official number to verify the situation. They confirmed that my Google Pay was functioning correctly. Be cautious of the positive reviews regarding this number; they may not be trustworthy!

C
Cline

The caller was inquiring about my Google Pay account and seemed knowledgeable about various phone models. However, I believe their claim of needing to remove my account was due to an expired security token related to the app, which makes me question their legitimacy. It could potentially be a scam.

P
Perkins

The text message I received was a legitimate one from Suncorp Bank. I verified it by calling them using their official contact number, and they confirmed that all the details in the message were accurate. It was a system-generated message and completely authentic.

V
Vasconcelos

I received a scam text and email regarding an Apple product, even though I haven't owned an Apple device for over five years. I checked my Google Pay account, and my cards are still listed. This seems fraudulent and I advise others to be cautious.

G
Gainor

I also received a message from this number, and it appears to be a scam. I urge everyone to be cautious; hang up and contact your bank directly using their official contact number.

S
Schoen

I received a notification stating that a card linked to a virtual account was successfully removed from Google Pay, and if I have questions, I should contact 1800 290 869. This seems suspicious.

R
Rathke

I confirmed with Suncorp that the message I received was legitimate. The 1800 number related to Apple Pay. I was informed that Suncorp is activating my new card, which is set to expire next month, in order to avoid any payment issues. I recommend checking if your card is also expiring soon.

H
Human

This number is legitimate and is associated with Google Pay and Apple Pay transactions. Even after my bank issued a new card, they reattached it to Apple Pay, and I received a confirmation text from this same number. Don’t panic; it’s not a scam, but it’s still best to verify directly with your bank.

D
Demaio

I received a text stating that my card has been removed from Google Pay and instructed me to call the number 1800 290 869. This is concerning because the card mentioned is indeed mine, and I am worried it could be a scam.

H
Haslam

This number is clearly a SCAM. They provided convincing information and background to mislead me. DO NOT reply to this number or any associated emails—always contact the related firm using their official public number.


Help others by sharing your experience with 1800 290 869!

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