- Legit
- Scam
- Spam
The number 1800 268 829 is identified as a legitimate contact for ANZ's Customer Remediation Team. This article discusses the nature of the calls and provides guidance on how to handle communications from this number.
Understanding 1800 268 829
The phone number 1800 268 829 / 00268829 has recently been the subject of considerable discussion, with users reporting both concerns and confirmations regarding its legitimacy. Most notably associated with the ANZ Bank's Customer Remediation Team, this number appears not only in various contexts relating to bank communications but also in instances of confusion and misrepresentation.
Legitimate Communications
Many users have confirmed that 1800 268 829 / 00268829 is indeed the proper contact for ANZ's remediation services, particularly in circumstances where customers have received cheque refunds that have not been cashed. For instance, numerous reviews specifically mention interactions regarding funds returned due to outdated address information. These instances validate that the number serves a legitimate purpose for ANZ customers needing to resolve such issues.
Identifying Possible Scams
Despite the authentication by several customers, some reports suggest that not all calls or messages from this number may be trustworthy. There have been several accounts of what appears to be 'spoofed' communications, where scammers imitate legitimate contact details to conduct fraudulent activities, including messages alerting individuals about 'uncashed cheques'.
- Check the source: If you receive a notification regarding an uncashed cheque, scrutinise the origin of the message.
- Verification with ANZ: When in doubt, directly call ANZ via their official customer service number to verify the legitimacy of communications received.
- Trust your instincts: If a message seems unusual or prompts you to provide personal information urgently, exercise caution.
How to Handle Calls from 1800 268 829
When you receive a call from 1800 268 829 / 00268829, consider the following:
- First, ensure you are expecting communication from ANZ. If you have applied for remediation or know of an impending cheque, it’s likely safe to proceed.
- If the call prompts sensitive action, evaluate your options. Consider ending the call and contacting ANZ directly through their verified channels for confirmation.
- Utilise services like Reverseau or conduct a Reverse Phone Lookup Australia for added assurance regarding the nature of the call.
In conclusion, while 1800 268 829 / 00268829 is predominantly a legitimate contact for ANZ's customer remediation services, individuals must remain vigilant. Scammers may exploit steps in the process, leading to potential confusion. Always verify interactions and follow safety protocols to protect yourself against fraudulent activities.
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What Our Users Reviewed
I contacted ANZ bank to confirm the legitimacy of the phone number 1-800-268-829. It is officially linked to their Customer Remediation Specialist Team, so it is safe to consider it a legit number.
This is a spoofed number claiming to be from the ANZ remediations specialist unit. SCAM!
This phone number is legitimate and belongs to ANZ. I found it on their official website related to text messages. It is specifically used for contacting individuals about remediation cheques sent via mail that have not yet been cashed.
This is a legitimate number from ANZ. I received both a text and email from them confirming that they had sent me a refund cheque to my previous address, which was returned to sender. This number belongs to the ANZ Remediation Team, which has been very helpful. More details about the refunds are available on their official website.
I verified this phone number on the ANZ website and found it to be legitimate. However, if you have any doubts, you can always contact the main ANZ Customer Remediation Specialist Team directly at 1800 245 416 for confirmation.
I received a similar call today. I'm wondering if other customers or former customers of Optus have experienced this as well, as the frequency of these calls has increased for me lately.
I received an email stating that a cheque had not been cashed, which included this phone number. However, I opted to contact the bank using the number found on their official website instead. Apparently, the Customer Remediation Specialist Team is legitimate and has several contact numbers, including this one. Nevertheless, I advise caution and recommend directly reaching out to your bank instead of utilizing numbers provided in unsolicited emails or texts.
I received what looked like a legitimate email from ANZ instructing me to call 1800 268 829, but I believe this is a scam attempt.
Got exactly the same email SCAM.
I received a text message prompting me to call ANZ bank regarding a cheque that I supposedly haven't cashed. I believe this is a scam.