- Suspicious
1800 242 635 (1800242635): One report flags suspicious behaviour - unreachable phone line directing to WhatsApp, possible myperfume.au order scam.
Suspicious Activity Reports for 1800 242 635
One contributor has flagged 1800 242 635 (also written as 1800242635) for suspicious behaviour linked to online orders. The report describes a phone line that does not answer calls, instead directing callers to WhatsApp with an "not available" message. The contributor noted that communication requests about myperfume.au orders were being redirected to email, a pattern consistent with avoidance of direct phone contact.
The use of a 1800 freephone number paired with evasive contact methods and deflection to messaging platforms raises concerns about the legitimacy of the associated business. This combination of unreachable phone line and reliance on indirect communication channels is atypical for legitimate Australian retailers.
What This Number Does
According to the report about 1800 242 635, callers attempting to reach the number receive no answer. Instead, contact is redirected to WhatsApp, where an automated message states the account is not available. The contributor attempting to follow up on myperfume.au orders found themselves directed to email communication instead of speaking with anyone directly. This pattern of redirecting inbound calls while avoiding live conversation suggests the business may not be operating as advertised.
Red Flags in This Report
Several warning signs emerged from the single contributor report about 1800242635:
- No answer on phone line: The 1800 number does not connect callers to a person or functional voicemail system
- WhatsApp redirection: Messages sent to the WhatsApp account return "not available" responses, suggesting dormant or inactive account
- Email-only communication: Attempts to resolve order issues are deflected to email, eliminating real-time verification or accountability
- Online retailer association: The myperfume.au domain connection raises questions about whether orders were fulfilled or payment was processed legitimately
What to Do If You Contacted 1800 242 635
If you have attempted to contact 1800 242 635 about an order or purchase:
- Do not: Send money or personal financial details via email following contact with this number
- Do not: Continue attempts to reach the number if it consistently fails to answer
- Do: Check your bank or payment provider statements for any unauthorised charges linked to myperfume.au or 1800242635
- Do: Request a chargeback or refund through your payment method if money was sent without receiving goods
- Do: Verify the legitimacy of myperfume.au through independent searches and ASIC business lookup before making any future purchases
- Do: Take screenshots of all communications, order confirmations, and payment receipts for evidence
How to Report 1800 242 635
If you have experienced similar issues with 1800 242 635 or myperfume.au orders, report your experience to relevant authorities:
- ACMA (Australian Communications and Media Authority): Report misleading phone line practices at acma.gov.au
- Scamwatch: Report suspected online retail scams and fraudulent payment requests at scamwatch.gov.au
- ASIC: If funds were transferred, check ASIC's MoneySmart portal at moneysmart.gov.au for trader verification
- Australian Consumer Law: Report unfulfilled orders or misleading conduct to your state's fair trading office
- Reverseau community: Add your report about 1800 242 635 to help other Australians identify this number
Help others by sharing your experience with 1800 242 635!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Never answers when you call, sends you to WhatsApp that says not available, wants emails about myperfume.au orders
Help others by sharing your experience with 1800 242 635!
WRITE A REVIEWFrequently Asked Questions
Why doesn't 1800 242 635 answer when I call?
According to one contributor's report, 1800 242 635 does not connect to a live person or voicemail system. Instead, calls appear to be diverted to a WhatsApp account displaying "not available". This avoidance of phone contact is a red flag for potential scams or illegitimate operations masquerading as retail businesses.
Is myperfume.au associated with 1800 242 635 legitimate?
One report links 1800 242 635 to myperfume.au order issues. The contributor found themselves unable to reach the business by phone and deflected to email-only communication. Before purchasing from myperfume.au, verify the business through ASIC's business name register and search for independent reviews. If you have already paid, check with your bank about chargebacks.
What should I do if I made a payment related to 1800 242 635?
Contact your bank or payment provider immediately to report the transaction linked to 1800 242 635. Request a chargeback or reversal if goods were not received or if the business is unresponsive. Provide your bank with screenshots of all communications, order confirmations, and your attempts to contact 1800242635 via phone and email.
How can I verify if a business using 1800 242 635 is real?
Legitimate Australian businesses can be verified through ASIC's business lookup at asic.gov.au. Search for the business name associated with 1800 242 635. Real companies will have registered details, Australian Business Numbers (ABN), and functional contact methods. If 1800242635 avoids phone contact or has no ASIC registration, it is likely not operating as a legitimate retailer.
Should I reply to WhatsApp messages from 1800 242 635?
The report about 1800 242 635 indicates the WhatsApp account displays "not available" and does not respond to messages. Do not send personal information, payment details, or order information via WhatsApp to this number. If you need to contact a legitimate business, always use verified phone numbers and official website contact forms rather than WhatsApp.
Where can I report 1800 242 635 for suspicious activity?
Report 1800 242 635 to Scamwatch at scamwatch.gov.au if you suspect fraudulent activity related to online orders. Report misleading phone practices to ACMA at acma.gov.au. If you sent money to 1800242635 without receiving goods, contact your state's fair trading office and your bank's fraud team immediately.