- Spam
- Scam
1800 172 267 (1800172267): Community reports of callers impersonating ANZ Bank and energy companies. Contributors report credit blocks and unwanted follow-up calls.
Bank and Energy Company Impersonation Reports for 1800 172 267
Two contributors have flagged calls from 1800 172 267 (also written as 1800172267) for fraudulent impersonation tactics. The pattern reveals callers misrepresenting themselves as legitimate financial and utility providers, with one contributor reporting the number initially claimed to be Energy Australia before later disguising itself as an electricity bill company. Another report indicates the caller claimed affiliation with ANZ Bank.
What makes 1800 172 267 particularly concerning is the apparent coordination between financial and energy sector impersonation. One contributor who answered a call from 1800172267 reported that after sharing details, they experienced a credit block lasting 12 months with no follow-up communication, suggesting potential data misuse or fraudulent credit applications.
What Callers from 1800 172 267 Claim
Based on community reports, callers using 1800 172 267 employ deceptive opening statements to gain trust. One contributor described being called with the impression they were contacting Energy Australia, only to discover it was actually an energy comparison company that had already obtained their personal details. The caller reportedly used familiar language ("lovey") to build rapport while steering the conversation toward a recommendation for AGL.
The second report about 1800172267 describes more direct impersonation, with the caller explicitly claiming to represent ANZ Bank. This same number later appeared in communications disguised as an electricity bill company, indicating the caller switches between sector identities depending on availability of victim information.
Report Patterns and Timing
Both reports of 1800 172 267 came through answered calls rather than voicemails, suggesting the caller connects with live recipients and relies on immediate social engineering. One contributor received repeated calls from 1800172267, noting they had to actively block the number after multiple contact attempts. The spacing between reports (August 2025 to March 2026) suggests ongoing activity from this number across different fraud angles.
What to Do If You Receive a Call from 1800 172 267
If 1800 172 267 calls you:
- Do not: Confirm personal details, provide financial information, or agree to credit checks based on the caller's claims
- Do not: Return the call to the number displayed, as this confirms your number is active
- Do: Hang up immediately if the caller claims to be from your bank or energy provider
- Do: Contact ANZ Bank or your energy provider directly using the phone number on your official statements or their official website to verify any claims
- Do: Block 1800 172 267 in your phone settings after the first suspicious call
- Do: Monitor your credit file and bank accounts for unauthorised activity
How to Report 1800 172 267
If you receive impersonation calls from 1800 172 267, report the activity to Australian authorities:
- Report to Scamwatch at scamwatch.gov.au with details of what the caller claimed and what information you provided
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au, which tracks illegal impersonation
- Contact your bank or energy provider directly to report the impersonation and monitor for fraudulent activity
- If you provided credit information, contact the three major credit reporting agencies (Equifax, Experian, Illion) to place a fraud alert on your file
- Report to ReportCyber at cyber.gov.au if financial data was compromised
- Share your experience on Reverseau to alert other Australians about 1800172267
Help others by sharing your experience with 1800 172 267!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Made a call thinking it was Energy Australia but was energy comparison company, got my details, recommended AGL, kept calling me lovey, blocked my credit for 12 months no emails
Claiming to be ANZ Bank and now disguising as electricity bill company
Help others by sharing your experience with 1800 172 267!
WRITE A REVIEWFrequently Asked Questions
Should I be worried if 1800 172 267 has my personal details?
Yes. One contributor who answered a call from 1800 172 267 reported that after sharing details with the caller, they experienced a 12-month credit block with no official notification. If you provided any personal information to 1800172267, check your credit file immediately through Equifax, Experian, or Illion, and contact your bank to report potential fraud.
Why does 1800 172 267 claim to be different companies?
Callers using 1800172267 appear to impersonate whichever company they think will resonate with you based on available data. One report describes the number claiming to be Energy Australia initially, then later disguising as an electricity bill company. Another report indicates ANZ Bank impersonation. This switching between identities is a hallmark of organised fraud operations that purchase or harvest victim data and adapt their approach.
How can I verify if a call claiming to be from ANZ or my energy company is legitimate?
Never trust caller ID or the caller's word. If 1800 172 267 or any number claims to represent ANZ Bank or your energy provider, hang up and call the official number on your bank statements, energy bills, or the institution's official website. Legitimate companies will never ask you to confirm sensitive details in an unsolicited call.
What should I do if I already gave my details to a caller from 1800 172 267?
Act immediately. Contact your bank and energy provider to report the call and monitor accounts for unauthorised activity. Place a fraud alert with the three credit reporting agencies. Report the number 1800172267 to Scamwatch and ACMA. Consider using a credit freeze service if available. One contributor's experience shows that delays in reporting may allow fraudsters time to apply for credit in your name.
Can I block 1800 172 267 permanently on my phone?
Yes. Most Australian phones allow you to block numbers directly in settings or through your carrier. Add 1800 172 267 to your blocked list. However, blocking should not replace reporting to authorities. Multiple contributors reporting the same number (like 1800172267) help ACMA identify organised fraud patterns and take action.
What does it mean that 1800 172 267 is a freephone number?
The number 1800 172 267 is registered as a freephone service (1800 prefix), which can be purchased by any business or individual and routed through various telecommunications providers. This makes freephone numbers popular with scammers because they are cheap to operate and appear professional. Do not assume a freephone number like 1800172267 is legitimate just because it uses the 1800 prefix.