1800 000 610: Woolworths Impersonation & OTP Code Scam Reports

• Scam
• Legit
• Suspicious

1800 000 610 reports reveal Woolworths impersonation scam with fake OTP codes, phishing, and callback tactics. Verify directly with Woolworths before calling back.

Woolworths Impersonation Reports for 1800 000 610

Community reports for 1800 000 610 reveal a complex pattern where the number is both weaponised by scammers and legitimately used by Woolworths Online. Five contributors have flagged 1800 000 610 (also written as 1800000610) as being involved in scam activity, particularly around unsolicited one-time password (OTP) codes. However, three contributors confirmed that 1800 000 610 is an official Woolworths contact number listed on their website.

The risk centres on impersonation tactics. Scammers are sending SMS messages that appear to come from Woolworths with OTP codes and directing recipients to call 1800 000 610 if the code was unexpected. This creates a false sense of legitimacy by anchoring the scam message to an actual Woolworths number. Contributors report that when they call 1800 000 610 back in response to unsolicited codes, they sometimes reach scammers rather than genuine Woolworths staff.

What Callers and Messages from 1800 000 610 Claim

Multiple contributors describe receiving SMS messages claiming to be from Woolworths with six-digit login codes valid for 5-20 minutes. The messages typically end with instructions: "if you didn't expect this code, call 1800 000 610." One contributor noted receiving three texts with six-digit codes in rapid succession, followed by an incoming call repeating the code back to them.

Some contributors report that opening these messages or calling back triggers immediate follow-up calls. One contributor described receiving code messages alongside direct calls where someone claimed to be from Woolworths. The impersonation appears sophisticated because it leverages the genuine 1800 000 610 number, making recipients more likely to trust the overall interaction.

Contributors who received messages claiming to be from Woolworths report feeling uncertain about legitimacy. One described the messages as "feels like scam" because they arrived unexpectedly and demanded urgent action (code expiring in minutes). Another noted that after purchasing an HTC phone, they received multiple code messages from what appeared to be the official Woolworths number, creating confusion about whether the scam originated from compromised credentials or a separate data breach.

Legitimate Woolworths Online Use of 1800 000 610

Three contributors confirmed that 1800 000 610 is genuinely used by Woolworths Online for order-related calls. One contributor initially suspected a scam but confirmed through the Woolworths website that 1800 000 610 is an official contact number. Another received a legitimate call about their order and was reassured after verifying the number independently. A third contributor noted that Woolworths does send legitimate OTP codes via SMS when requested, but felt uncertain due to the volume and timing of unrequested messages from what appeared to be the same source.

Report Patterns and Attribution

Of the 13 community reports for 1800 000 610, five are flagged as scam, three as legitimate, two as suspicious, two as uncertain, and one as nuisance harassment. The scam reports predominantly involve SMS (five SMS reports vs. two call reports), with the most common tactics being impersonation (four mentions), personal information requests (three mentions), and phishing links (two mentions).

One contributor reported repeated calls from 1800 000 610 described as harassment. Another received multiple code messages and experienced immediate follow-up calls. The timing pattern suggests scammers may be using 1800 000 610 as a callback number in phishing campaigns, or in some cases, victims' Woolworths accounts may have been compromised, triggering genuine OTP messages that scammers are then intercepting or exploiting.

What to Do If You Receive an SMS from 1800 000 610

If you receive an unsolicited SMS from 1800 000 610 with an OTP code:

• Do not: Call the number back immediately, share the code with anyone, or click any links in the message
• Do: Log into your Woolworths account directly via the official app or website (woolworths.com.au) to check if you initiated a login request
• Do: Contact Woolworths directly using the number on their official website or your account statement to verify the SMS was legitimate
• Do: If you did not request a code, change your Woolworths password immediately and enable two-factor authentication
• Do: Report the SMS as spam by forwarding to 0429 999 888
• Do: Block 1800 000 610 if the messages continue after you've verified them as unauthorised

What to Do If You Receive a Call from 1800 000 610

If someone calls claiming to be from Woolworths using 1800 000 610:

• Do not: Share your password, PIN, or full account details over the phone
• Do not: Confirm personal information the caller already has - legitimate Woolworths staff will verify YOUR identity, not ask you to confirm it
• Do: Hang up politely and call Woolworths back using the official number on your receipt, Woolworths app, or woolworths.com.au
• Do: Verify any order issues by logging into your Woolworths account directly
• Do: If the caller becomes aggressive or demands immediate payment, end the call and report the number

How to Report 1800 000 610

• Scamwatch: Report impersonation scams and phishing attempts to scamwatch.gov.au
• ACMA: Lodge a complaint about the number with the Australian Communications and Media Authority at acma.gov.au
• Woolworths: Contact Woolworths directly through their official website or app to report that their number is being used in phishing campaigns
• ReportCyber: If the scam involved credential theft or account compromise, report to cyber.gov.au
• Reverseau: Contribute your own report to help other Australians identify calls from 1800 000 610

Frequently Asked Questions