1300 557 272 - 1300557272: Bank Impersonation SMS Scam

• Suspicious
• Scam
• Legit

Alerts for 1300 557 272 (1300557272): Contributors report SMS scams impersonating Bank of Queensland with fake verification codes and urgent card block claims.

Bank Impersonation SMS Scam Reports for 1300 557 272

Two contributors have flagged SMS messages impersonating Bank of Queensland that direct recipients to call 1300 557 272 (also written as 1300557272). These messages employ classic phishing tactics, creating false urgency around account security to manipulate people into calling a fraudulent number or sharing sensitive information.

The scam targets people who may hold legitimate Bank of Queensland accounts, as well as those with no BOQ account at all. One contributor received an SMS claiming their Visa Debit Card had been blocked, requesting they call 1300 557 272 or visit a branch, despite having no Bank of Queensland account. This targeting pattern suggests scammers are using mass SMS campaigns with generic financial institution themes to increase conversion rates.

What Callers Impersonating BOQ Send in Messages

One SMS reported to Reverseau contained a fake verification code message, warning the recipient not to share the code even with BOQ staff. The message included a callback number (1300 557 272) and contained garbled text at the end ("SuUUcYOullR"), which one contributor noted as a red flag. This obfuscated text may indicate the message originated from an automated spam service or was intentionally corrupted to bypass SMS filters.

A second SMS claimed urgent action was needed due to a blocked Visa Debit Card. The message instructed the recipient to either call 1300 557 272 or visit a branch. This false urgency is a hallmark of impersonation scams, designed to bypass critical thinking and trigger immediate compliance before the victim can verify the claim independently.

Why These Messages Are Fraudulent

Bank of Queensland would never ask customers to call a number provided in an unsolicited SMS, nor would they request verification codes via text. Legitimate banks always direct customers to verified contact numbers on their official website or the back of their card. The presence of grammatical errors and garbled text in the first SMS are additional indicators of scam origin, as legitimate banking communications undergo quality control.

The fact that one recipient received the card block message despite having no BOQ account confirms these are mass-targeted phishing campaigns rather than account-specific alerts. Scammers rely on the probability that some recipients will have Bank of Queensland accounts or may panic into compliance regardless.

What to Do If You Receive an SMS from 1300 557 272

If you receive an SMS claiming to be from Bank of Queensland directing you to call 1300 557 272:

• Do not: Call the number in the message, click any links, or reply to the SMS
• Do not: Share verification codes, passwords, card numbers, or personal information
• Do: Delete the message immediately
• Do: Contact Bank of Queensland directly using the phone number on the back of your card or their official website
• Do: Report the SMS to your mobile carrier as spam
• Do: Block the number 1300557272 in your phone settings

If the message claims your card is blocked, log into your Bank of Queensland account through their official app or website to verify your account status. A legitimate card block would be visible in your account dashboard without needing to make an outbound call.

How to Report SMS Scams Impersonating 1300 557 272

Report this fraudulent SMS through these Australian resources:

• ACMA (Australian Communications and Media Authority): Report the SMS scam at acma.gov.au. Include the sender number, message content, and date received.
• Scamwatch: Report to scamwatch.gov.au, which tracks impersonation scams targeting financial institutions. This helps alert other Australians to the same threats.
• ReportCyber: If you provided any personal information, report to cyber.gov.au to flag potential data exploitation.
• Bank of Queensland directly: Contact BOQ's fraud team to alert them that their identity is being impersonated. They may issue public warnings if the campaign is widespread.
• Your mobile carrier: Forward the scam SMS to your provider (details vary by carrier) to help block similar messages.
• Reverseau: Share your experience on Reverseau to help other Australians identify and avoid this scam.

Frequently Asked Questions