1300 389 423 - Scam: Fraudulent Activity on Coles Credit Card

• Scam

Beware of 1300 389 423, a scam number linked to fraudulent claims about Coles credit cards. If you receive a call from this number, understand how to handle it safely.

What to Know About 1300 389 423

The phone number 1300 389 423 / 00389423 has been reported by various users as a scam call, specifically targeting individuals by making fraudulent claims about credit card activity with Coles. Scammers often employ tactics like these to instil fear and manipulate victims into sharing personal information.

How the Scam Operates

Users have reported receiving pre-recorded messages suggesting fraudulent activity on their Coles credit card. This type of scam is designed to create urgency, prompting the recipient to act quickly without verifying the legitimacy of the call. Some users mentioned being provided with a callback number, (02) 9158 6708, which can further entice individuals to engage with the scammers. Alarmingly, not only are these numbers difficult to trace back to legitimate organisations, they also appear to have associations with locations in Japan and other Asian countries, raising significant red flags.

Identifying Characteristics

• Pre-recorded messages: Scammers often rely on automated messages to minimise their efforts and make it harder for targets to engage in conversation.
• Threats of account closure: Many scams exploit fears about account security, claiming that accounts are locked or have been compromised.
• Unverifiable callback numbers: If you cannot find the provided callback number on any official website, treat the call as suspicious.

How to Handle Calls from 1300 389 423

If you receive a call from 1300 389 423:

• Do not engage: Avoid responding to prompts or calling back the provided numbers.
• Verify independently: If you are concerned about potential credit card fraud, contact Coles directly using the number listed on their official website.
• Report the number: Consider reporting the scam calls to the Australian Competition and Consumer Commission (ACCC) or a similar authority, which helps track such activities.

In conclusion, 1300 389 423 / 00389423 is classified as a scam related to fraudulent claims about Coles credit cards. Stay vigilant, and protect yourself by verifying suspicious calls through trusted channels.