1300 303 723 - Suspicious Activity Reported: Potential Scam
The number 1300 303 723 has been reported multiple times as potentially associated with scams, particularly impersonating Optus. Learn how to identify fraudulent calls and the best practices for managing such communications.
Understanding Calls from 1300 303 723
The phone number 1300 303 723 / 00303723 has drawn significant attention due to various reports from users regarding its legitimacy. While some individuals have confirmed their interaction with Optus representatives, others have alerted the public to potential scams linked to this number.
Classification and User Reports
Based on analysis of user reviews, the consensus seems to lean strongly towards this number being involved in suspicious or scam activities. Here’s a breakdown of the findings:
- VoIP Calling Uncertainty: Some users reported receiving calls that seemed to connect them to an outsourced Optus call centre, yet expressed doubts about the authenticity of these interactions.
- Phishing Attempts: Many complaints indicate that this number is associated with phishing scams. For instance, users have noted receiving emails from suspicious addresses claiming to be Optus and asking them to call this number regarding fictitious orders.
- Confirmation of Scam Links: There are major concerns regarding data breaches, with users suggesting that information was obtained unlawfully, possibly leading to scammers impersonating Optus. Intentional grammatical errors in the sender's emails further raised doubts about their legitimacy.
- Confusion and Verification: Users attempting to verify calls to this number were often met with confusion and inconsistencies, as outlined in reviews indicating that Optus support could not locate the number in their records.
How to Handle Calls from This Number
If you receive a call from 1300 303 723 / 00303723, it is advisable to:
- Do Not Engage: If you suspect that the call is from a scammer, do not provide any personal information. It is best to hang up immediately.
- Verify Through Official Channels: If you have concerns, independently contact Optus through their official customer service methods, such as their website or verified phone number.
- Report Suspected Scams: Use this experience to warn others. Reporting suspected scams can help protect the community from financial theft and personal data loss.
Conclusion
While some users report legitimate interactions related to service verification, the overwhelming feedback indicates that 1300 303 723 / 00303723 is primarily deemed suspicious or outright fraudulent. Exercise caution and trust your instincts if approached by this number. For more information and to stay updated on such numbers, consider utilizing resources like Reverse AU, which provides essential insights for users concerned about who called them in Australia.
Gillies
I believe this number is associated with scammers. Anyone claiming that this number is legitimate is likely being misled. Beware of this call.
Holstein
I received a call from Optus confirming the details of my NBN order; the call appeared legitimate.
Catlett
I notice that your comment appears anonymous. If you're with Optus, why the concern? You shouldn’t have anything to worry about.
Claude
They called from a landline 02 9174 3000 pretending to be from Optus then sent a sms message leaving this number. The name of the sms was OPTUS message. Luckily I had previous sms msgs from Optus and could compare (they were very similar only the scammer used capital letters in the OPTUS message name. Quite scary as I just ordered a new phone a few hours earlier, how did they know?
Philo
Initially, I found this call to be suspicious, but it turned out to be legitimate. After everything was confirmed, I received emails from Optus, verifying the details.
Wray
Legit: I received a text that initially worried me, but it included a reference number for my new phone order. After providing my details, I verified the order through a text and email from Optus, confirming its legitimacy. I can also track my order using the app now. Despite my initial concerns that it might be a scam, everything turned out to be fine.
Dina
The call appeared to be from Optus, and they had my order reference number, which suggests they may have access to Optus data. I chose to call back using the official Optus number to verify.
Katzman
If you receive a message from this number, do not respond. It's a scam! Genuine Optus messages will come from the name "Optus" and only those characters. The following message sent from this number is fraudulent: "We need to talk to you about your Optus order. Please call us on 1300 303 723 with ref: YES01234567." I am not an Optus customer and have no orders with them.
Ake
This call is definitely a scam. The callers pretended to be from Optus, but they are not legitimate representatives. They send phishing emails that appear to be from email@email.Optus.com.AU. I experienced this scam firsthand and had to reapply for all of my government identification. If you receive such a call, hang up and contact Optus directly to verify.
Lecompte
I contacted the number 133937 for validation, and they confirmed that this phone number belongs to Optus.
Taverna
I received an email instructing me to call this number and claiming to be from Optus. The email address was noreply@e.optus.com, which seemed untrustworthy compared to the official Optus.com.au domain. Additionally, the order number mentioned was unfamiliar to me, and the vague message stating “we need to talk to you about your Optus order” raised further red flags. I believe this is definitely a scam.
Petrich
I received a text message instructing me to call this number regarding an order. To verify, I contacted Optus using their official 1800 number, and they couldn't find the number in their database. When they tried to call it on my behalf, the call wasn't completed. They advised me to ignore the original message as it could be a scam.
Corey
Warning: Do not engage with these scammers. An email from “noreply@e.optus.com” is likely fraudulent, filled with grammatical errors, and includes a fake order number. The follow-up phone call comes from another fake number and could be linked to information obtained from the Optus data breach.
Majors
The call connects me directly to an internationally outsourced Optus call center, which is apparently handling new internet and mobile orders. The overall feel of the call seems suspicious yet oddly genuine.
Brennen
I received a call from the Optus call center. I'm uncertain if it was actually Optus or a third-party representative. I had to call regarding finalizing an NBN installation order. Although the number was provided in a somewhat suspicious email and there was a lot of background noise, it appears legitimate since I received both a confirmation email and text from Optus afterward.