1300 241 522: Legit Water & Sewerage Provider Call

• Legit
• Spam

1300 241 522 has been reported as a legitimate call from Urban Utilities, a water & sewerage provider in Southeast Queensland. Learn how to handle these calls and verify their authenticity.

Understanding the Call from 1300 241 522

If you've received a call from 1300 241 522 / 00241522, it's natural to feel a tinge of concern, especially if you're unfamiliar with the number. However, user reports categorically identify this number as belonging to a legitimate department of Urban Utilities, the water and sewerage provider for Southeast Queensland.

User Reviews and Classification

Analysis of the reports reveals that while this phone number has garnered attention due to some unexpected calls about water bills, it is clear that the intent is legitimate. In a recent report dated 10 January 2024, a user confirmed that this number relates to a different department within Urban Utilities, aimed at managing queries related to large water bills. They explained that the call they received was regarding a bill they weren’t previously aware of.

The other review, from 15 September 2022, mentioned a prior incident that also involved a substantial water bill. This further underscores the nature of the calls being inquiries regarding billing, rather than scams or spam.

How to Handle Calls from This Number

Receiving a call from 1300 241 522 / 00241522 need not raise alarm bells. Here’s a simple guide on handling such calls:

• Verify the Caller: If you are unsure whether the call is truly from Urban Utilities, don’t hesitate to ask for your account details, which they will have on file.
• Check Your Records: Always cross-check any billed amounts against your records to ensure accuracy.
• Use Reverseau: If you're still in doubt, utilise Reverseau's Reverse Phone Lookup Australia feature to validate the legitimacy of the number.

In conclusion, the consensus from users is clear: 1300 241 522 / 00241522 is not a scam or spam number but a legitimate contact from Urban Utilities reaching out concerning possible discrepancies in billing. Awareness and caution should always guide our responses to unfamiliar phone calls, but in this instance, users can rest easy knowing they are most likely speaking to a trustworthy source.