1300 094 187 - 1300094187: Suspicious Mental Health Triage Message

• Suspicious

One contributor reports a suspicious voicemail from 1300 094 187 (1300094187) claiming to be mental health triage. Caller withheld number. Potentially impersonating health services.

Suspicious Mental Health Triage Reports for 1300 094 187

A contributor has flagged 1300 094 187 (also written as 1300094187) for a suspicious voicemail left on their phone. The caller claimed to represent a mental health triage service but withheld their number, which raised immediate red flags for the recipient. The vague and unsolicited nature of the message prompted the contributor to report it through Reverseau.

This type of approach - contacting someone without prior context and requesting callback to a withheld number - is characteristic of social engineering attempts. The use of mental health services as a pretext adds a layer of concern, as it exploits people's willingness to engage with health-related calls.

What the Caller from 1300 094 187 Said

The voicemail message directed the recipient to contact mental health triage services. No specific details were provided about why the call was made, who the recipient was, or how the caller obtained their phone number. The contributor described the message as sounding "dodgy," suggesting inconsistencies or unusual tone that didn't match legitimate health service communications.

The fact that the number was withheld is a significant indicator of potential impersonation. Legitimate mental health services typically identify themselves clearly and provide transparent contact details so recipients can verify the organisation independently.

Report Details and Context

This report came through a voicemail channel, meaning the contributor did not speak directly with the caller. The message was left unsolicited, with no prior appointment or referral mentioned. The 1300 094 187 number is a local-rate service number, which makes it relatively cheap for callers to use compared to standard geographic numbers.

Single reports of this nature warrant caution. While one contributor flagged this number, it's important to remain alert to similar patterns - unsolicited calls claiming to represent health services, withheld numbers, and vague requests for callback are recognised social engineering tactics.

What to Do If You Receive a Call from 1300 094 187

If 1300 094 187 calls or leaves a voicemail:

• Do not: Return the call immediately, provide personal or health information, or assume the caller represents an official service
• Do: Hang up or delete the message, verify any health service referral directly through official government websites (like your GP or Services Australia), and block the number if it calls again
• Remember: Legitimate health services will identify themselves clearly, provide transparent contact details, and explain why they're calling before requesting personal information

Verifying Health Service Communications

If you're unsure whether a call claiming to represent mental health or health services is legitimate:

• Contact your GP directly using the phone number from their official website or practice card
• Call Services Australia on 1300 789 379 to verify any government health service communication
• Check your myGov account directly (do not use links or numbers provided by the caller)
• Never provide banking details, Medicare information, or passwords to unsolicited callers

How to Report 1300 094 187

If you receive suspicious calls from 1300 094 187, you can report them through several channels:

• Reverseau: Report your experience directly on this site to help other Australians identify suspicious activity
• ACMA (Australian Communications and Media Authority): Report unwanted calls at acma.gov.au or call 1300 850 152
• Scamwatch: If you believe this is a scam attempt, report it at scamwatch.gov.au
• Do Not Call Register: If you receive telemarketing calls, register at donotcall.gov.au to block commercial numbers

Frequently Asked Questions