- Spam
- Scam
- Suspicious
- Legit
08 8299 6123 (0882996123) receives mixed reports: some claim legitimate AGL calls, others report robocalls, impersonation, and repeated missed calls with no voicemail.
AGL Impersonation and Robocall Reports for 08 8299 6123
08 8299 6123 (also written as 0882996123) presents a complex pattern. While one contributor confirmed this as a legitimate AGL gas and electricity service number, multiple other reports describe suspicious robocalls and potential impersonation activity associated with the same number. Eight contributors have submitted reports about 0882996123, with the majority flagging repeated calls, automated messages, and suspicious behaviour inconsistent with standard utility company contact.
The conflicting reports suggest either that the number has been spoofed or compromised for scam purposes, or that AGL uses this Telstra local service number in Adelaide for both legitimate billing calls and outsourced contact centre operations. Contributors reporting robocalls noted receiving automated messages stating "agents are busy" - a common robocall tactic that differs significantly from standard AGL customer service calls.
What Callers from 08 8299 6123 Say and Do
One contributor who called back to verify received an AGL hold message, suggesting the number is or was associated with AGL systems. However, another contributor reported that when they questioned the caller about the location, they claimed to be calling from Melbourne despite the number being allocated to South Australia - a red flag for spoofing or fraudulent use.
The robocall reports are particularly notable. Two separate contributors described receiving automated messages saying agents are busy, with one explicitly labelling the call as a robocall. These automated greetings differ from typical AGL customer service approaches and suggest the number may be used by scammers impersonating AGL rather than by AGL directly.
Call Patterns and Repeated Attempts
A striking pattern emerges in the missed call reports. Two contributors independently reported receiving 6 calls from 08 8299 6123 within a 2-day period, with no voicemail left on any attempt. A third contributor reported 3 missed calls over several days, also with no message. This aggressive callback pattern - repeated calls over short timeframes with deliberate failure to leave voicemail - is inconsistent with legitimate utility company billing practices and typical of robocall or scam campaigns.
The timing of reports spans from September 2024 to November 2025, indicating this pattern is ongoing. Most recent reports from 2025 focus on the missed call and robocall behaviour rather than successful connections.
What to Do If You Receive a Call from 08 8299 6123
Given the conflicting reports and robocall indicators, exercise caution when 0882996123 calls:
- Do not: Answer if the number is unknown to you, return calls to the number shown, or provide personal or financial details to the caller
- Do: Let unknown calls from 08 8299 6123 go to voicemail; verify any AGL claims independently by calling AGL directly on their official number from your bill (typically 131 245)
- Do: Block the number if calls from 0882996123 persist
- Do: Note that legitimate AGL calls will not use aggressive repeat-calling tactics or robocall systems that claim "agents are busy"
If you have an actual AGL account and need to contact them, use the phone number on your bill or the official AGL website rather than returning a call to 08 8299 6123.
How to Report 08 8299 6123
If you receive suspicious calls or robocalls from 0882996123, report your experience to the relevant Australian authorities:
- ACMA (Australian Communications and Media Authority) - Report robocalls and unwanted calls at acma.gov.au
- Scamwatch - If you believe the call was a scam attempt, report details at scamwatch.gov.au
- AGL directly - If impersonation is suspected, contact AGL through their official channels to report the misuse of their name
- Do Not Call Register - Register your number at donotcall.gov.au if you wish to opt out of telemarketing calls (though this may not stop robocall or scam attempts)
Contributing your report to Reverseau helps other Adelaide residents recognise this number and avoid potential scams.
Help others by sharing your experience with (08) 8299 6123!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
I've had 6 calls from this number in 2 days. No message is left when I don't pick up.
Had six calls in two days, no voicemail left any time
three missed calls over last few days, no messages. called back and got AGL hold message
Called, let it ring out. No message left. Suspect at least SPAM if not SCAM.
Answered call, recording said agents are busy, seemed suspicious
I suspected this as a scam call however only answered it as I lived in Adelaide.
When I asked what location they were calling from they said Melbourne and I hung up straight away.
Scam/Robocall from AGL.
This is AGL gas & electricity company.
So the caller was saying they are from AGL and they wanted to move me to a lower cost plan. I called AGL directly on the number on their website and they knew nothing of the caller. I asked AGL if there were any cheaper plans for me and I was told I was on the cheapest.
I have called the number back and it has AGL waiting music and voice over, however I believe it has been recorded because at times it seems a bit like a cut and paste job.
Reckon this number is completely dodgy!
Help others by sharing your experience with (08) 8299 6123!
WRITE A REVIEWFrequently Asked Questions
Is 08 8299 6123 a real AGL number?
One contributor confirmed 0882996123 is associated with AGL gas and electricity services. However, multiple other reports describe robocalls and suspicious impersonation from the same number, suggesting it may have been compromised or spoofed. If you need to contact AGL, use the number on your bill or their official website rather than returning a call to 08 8299 6123.
Why am I getting repeated calls from 0882996123 with no voicemail?
Two contributors reported 6 calls from 08 8299 6123 within 2 days with no messages left. This pattern of repeated attempts without voicemail is characteristic of robocall campaigns or scam operations rather than standard utility company billing calls. Legitimate AGL contacts will typically leave a message or state their purpose clearly.
What should I do if 08 8299 6123 calls and claims to be AGL?
Do not provide any personal or financial information. Hang up and independently verify by calling AGL directly using the number on your bill or their official website. One contributor received an AGL hold message when calling back 0882996123, but several others report robocall systems or location mismatches, indicating potential impersonation.
Is the robocall message from 08 8299 6123 legitimate?
No. Two contributors reported receiving automated messages from 0882996123 saying "agents are busy." This is not how AGL customer service operates. Such robocall greetings are commonly used by scammers impersonating utilities. Legitimate AGL calls connect you to a real agent or provide a clear, specific purpose.
The caller from 0882996123 claimed to be calling from Melbourne but the number is Adelaide-based. Is this a scam?
This is a significant red flag. One contributor reported exactly this discrepancy - the number 08 8299 6123 is allocated to South Australia (Adelaide), yet the caller claimed to be calling from Melbourne. This inconsistency suggests the number may be spoofed or the caller is not genuinely representing the organisation they claim to be from. Hang up immediately if this occurs.
How do I report 08 8299 6123 or block 0882996123?
Report to ACMA at acma.gov.au for robocall activity, or Scamwatch at scamwatch.gov.au if scam is suspected. You can block the number directly through your phone settings. Most recent reports of 08 8299 6123 come from 2025, so contributing your experience to Reverseau helps other Adelaide residents stay informed about ongoing activity from 0882996123.