- Scam
Community report for 08 7190 9684 (0871909684): Automated parcel delivery scam with Chinese robotic message prompting language selection.
Parcel Delivery Robocall Reports for 08 7190 9684
One contributor has reported receiving an automated robocall from 08 7190 9684 (also written as 0871909684) claiming a parcel was waiting for collection. The call came through as a voicemail and featured a computerised Chinese-language message with options to press 1 for English or 2 for Chinese, a common tactic in parcel delivery scams targeting Australian households.
The contributor noted that the number 0871909684 matched a pattern of similar numbers being used for identical scam attempts, suggesting a coordinated campaign. This SA-based local service number represents another variant in the ongoing wave of delivery impersonation scams.
How This Scam Works
The robocall from 08 7190 9684 uses an automated message to create urgency around a supposed parcel delivery. By offering language options, the scam targets both English and Chinese-speaking Australians. The goal is to prompt recipients to press a digit, which typically connects them to a fraudster posing as a delivery service who will then request payment, personal details, or banking information to "release" the parcel.
Contributors recognising the 0871909684 number as suspicious before engaging protected themselves from potential fraud. The use of recorded messages allows scammers to conduct large-scale campaigns with minimal effort.
Report Timing and Recognition
The report about 08 7190 9684 came through as a voicemail, indicating the recipient did not answer the call directly. This is typical behaviour for robocalls, which often leave automated messages when calls go unanswered. The contributor's immediate action to block the number and flag similar patterns demonstrates effective scam awareness.
What to Do If You Receive a Call from 08 7190 9684
If you receive a call or voicemail from 08 7190 9684 claiming a parcel is waiting:
- Do not press any digits in response to the automated message
- Do not engage with any voice prompts
- Hang up immediately
- Block the number on your phone
- Do not call the number back
- If you are genuinely expecting a parcel, contact the courier directly using the phone number from your receipt or the official courier website, never using contact details provided by an unsolicited call
Legitimate courier services do not use robocalls with language selection prompts to notify customers about parcels.
What to Do If You Receive an SMS from 08 7190 9684
Parcel delivery scams also frequently use SMS messages with links to fake tracking websites. If you receive an SMS from 0871909684 or similar numbers:
- Do not click any links in the message
- Do not reply to the message
- Delete the SMS immediately
- Block the number
- Report the message as spam by forwarding it to 0429 999 888
These fake tracking links often install malware or harvest personal information when clicked on a mobile device.
How to Report 08 7190 9684
Report this number and similar delivery scam attempts to the relevant Australian authorities:
- Scamwatch (scamwatch.gov.au) - report the scam with details of the message and any interaction
- ACMA (acma.gov.au) - report unwanted calls and robocalls
- Australian Cyber Security Centre ReportCyber (cyber.gov.au) - if you clicked any links or provided information
Reporting helps track scam campaigns and build evidence against fraudulent operations. You can also contribute your experience with 08 7190 9684 to Reverseau to help other community members recognise similar numbers and tactics.
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Chinese robotic message about a parcel waiting, press 1 for English 2 for Chinese, blocked it and spotted similar numbers too
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WRITE A REVIEWFrequently Asked Questions
Why did the robocall from 08 7190 9684 offer a language selection option?
The call from 0871909684 offered English and Chinese options to maximise its reach across different language-speaking populations in Australia. Scammers use this technique to increase the likelihood of someone engaging with the automated message. Once you press a digit, you are typically connected to a live fraudster or directed to a fake website.
Is 08 7190 9684 a legitimate courier service number?
No. The number 08 7190 9684 has been reported as a parcel delivery scam robocall. Legitimate couriers such as Australia Post, StarTrack, and other major services do not initiate contact via automated robocalls with language prompts. If you need to track a parcel, use the tracking number from your receipt and visit the courier's official website directly.
What should I do if I already pressed a button on the robocall from 0871909684?
If you pressed a digit in response to the robocall from 08 7190 9684 and spoke to someone claiming to be from a courier service, do not provide any personal, banking, or payment information. Hang up immediately and block the number. If payment was already made, contact your bank or payment provider urgently. Report the incident to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au).
Are there other numbers similar to 08 7190 9684 being used for the same scam?
Yes. The contributor who reported 0871909684 noted spotting similar numbers running the same parcel delivery scam. Scammers often use multiple numbers from the same local service provider to conduct large-scale campaigns. If you receive calls from other numbers with similar patterns and delivery scam messages, report them to Reverseau and to ACMA.
How can I block 08 7190 9684 on my phone?
On iPhone, open the Phone app, find the number 0871909684 in your recent calls or voicemail, and tap the information icon, then select "Block this Caller". On Android, open the Phone app, press and hold 08 7190 9684, and select "Block number". You can also add the number to your phone's spam or junk list through your phone's settings.
Should I report this number to my phone provider?
Yes. Contact your phone provider (such as Telstra, Vodafone, or other carriers) and report 08 7190 9684 as a scam robocall. Your provider may be able to add the number to network-level blocking lists. Also report it to ACMA (acma.gov.au) so the regulator can track patterns of robocall abuse from local service numbers like 0871909684.