- Suspicious
- Uncertain
- Legit
Discover the legitimacy of phone number 08 7070 8014, commonly associated with CBA IT support. Learn how to handle calls from this number effectively.
Understanding 08 7070 8014
The phone number 08 7070 8014 / 0870708014 has been brought to our attention due to various user reports, leading to a discussion on its legitimacy. Most notably, this number is linked with Commonwealth Bank of Australia (CBA) IT support services. While many callers seem sceptical, our review reveals essential insights regarding the nature of these calls.
Legitimacy of the Call
User reviews indicate that the calls from 08 7070 8014 / 0870708014 are not a scam. In fact, they are linked to assisting CBA staff in resolving IT-related issues. A review from July 7, 2022, clearly states, “This is not a scam! They call to complete IT tickets for CBA staff to help fix our issues.” This supports the assessment that the number is a legitimate contact point for IT support.
Concerns and Communication
Despite its legitimacy, some users have raised valid concerns about how the calls are conducted. For instance, individuals point out that if the callers were part of a professional service desk, they would leave clear messages rather than simply leaving a missed call. As noted in reviews from July 20 and July 21, 2023, the absence of messages can cause confusion among recipients regarding whether the call was truly from CBA.
Handling Calls from 08 7070 8014
- Do not ignore the call: If you work with CBA and are expecting assistance, it's essential to acknowledge the call.
- Call back if missed: If you receive a missed call, try contacting them back at the same number to clarify the purpose of the call, especially if you have an open IT ticket.
- Verify information: If you feel uncertain about the legitimacy of the call, don't hesitate to reach out to CBA's official customer service for validation.
Conclusion
In summary, 08 7070 8014 / 0870708014 is a genuine contact number for IT support services associated with Commonwealth Bank of Australia. While the lack of message notifications can lead to apprehension, understanding the context of these calls allows for a more informed response. Remember to use Reverseau for a Reverse Phone Lookup Australia should you need more information, and don't hesitate to question any suspicious interactions. We're here to help you discern who called you in Australia!
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What Our Users Reviewed
If it was a service desk they would have left a message and not just a missed call.
If they were a legitimate service desk, they would have left a message when I didn’t answer the call.
This phone number belongs to the IT Service Desk, specifically for Commonwealth Bank Australia (CBA) staff members. As of August 23, 2022, this number is confirmed to be 100% legitimate and safe to engage with.
Contrary to what some may believe, this number is not a scam. They are legitimate and are calling to assist with IT ticket submissions for Commonwealth Bank (CBA) staff to resolve technical issues.