- Suspicious
Community report for 08 7002 1802 (0870021802): Robocall with automated Chinese message asking to press 1 for English.
Robocall Reports for 08 7002 1802
One contributor has reported receiving an automated robocall from 08 7002 1802 (also written as 0870021802). The call delivered a pre-recorded message in Chinese, followed by a prompt to press 1 for English. This type of automated calling pattern is typical of robocall campaigns often used to screen for active phone numbers or direct callers to scam operators.
The call came through an Optus local service number based in South Australia. The use of language selection prompts combined with robotic delivery suggests an attempt to connect responsive callers to a live operator, potentially for follow-up scam activity.
What Callers from 08 7002 1802 Are Doing
The robocall from 0870021802 uses an automated message system rather than a live caller. The reported pattern includes:
- Pre-recorded message delivered in Chinese
- Automated prompt requesting language selection (press 1 for English)
- No caller identification or company name provided
This approach is commonly employed by spam and scam operations to identify engaged phone numbers before routing to live operators. Contributors who press the requested key may be connected to someone attempting to solicit money, personal information, or banking details.
Report Details and Timing
The call to 08 7002 1802 was answered by the contributor, who heard the automated message in Chinese. The call arrived via the standard phone network on 12 February 2026. No information about call frequency or repeat attempts has been reported yet, though contributors experiencing additional calls from 0870021802 are encouraged to report them through Reverseau.
What to Do If You Receive a Call from 08 7002 1802
If 08 7002 1802 calls you:
- Do not: Press any keys or digits in response to prompts, as this confirms your number is active and may route you to scammers
- Do not: Provide any personal, financial, or banking information
- Do: Hang up immediately and block the number in your phone
- Do: Let future calls from 0870021802 go to voicemail
- Do: Report the number if you receive repeat calls
How to Report 08 7002 1802
If you receive calls from 08 7002 1802 (0870021802), report them through these Australian channels:
- Scamwatch: Report to scamwatch.gov.au with details of the call, message content, and any follow-up contact
- ACMA (Australian Communications and Media Authority): Lodge a complaint at acma.gov.au - ACMA tracks robocall patterns and can take action against repeat offenders
- Reverseau: Contribute your experience on this page to help other Australians identify 08 7002 1802
- Your phone provider (Optus): Report the call directly to Optus customer service, as they may block the source line or investigate the service provider
Community reports about 0870021802 help identify spam and scam networks. Each contribution strengthens the safety information available to Australians checking unknown numbers.
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Message in Chinese asking to press 1 for English
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WRITE A REVIEWFrequently Asked Questions
What should I do if I pressed 1 when the robocall from 08 7002 1802 asked for English?
If you pressed 1 in response to the prompt from 08 7002 1802, you may be routed to a live operator. Hang up immediately without answering any questions or providing information. Do not engage further with the caller. Block 0870021802 in your phone and monitor your accounts for suspicious activity. Report the call to Scamwatch at scamwatch.gov.au.
Why would a robocall from 0870021802 ask me to press 1 for English?
Robocalls using language selection prompts are designed to identify active, monitored phone numbers. When you press 1 on 08 7002 1802, you confirm your number is answered by a real person and may be transferred to a live scammer. The language prompt is a filtering technique, not a legitimate service request.
Is 08 7002 1802 a legitimate South Australian business number?
Although 08 7002 1802 is allocated as a local service number in South Australia through Optus, the robocall pattern reported (automated Chinese message with language selection) indicates it is being misused for spam purposes. Legitimate businesses do not contact you via robocalls with language selection prompts. Do not assume the number is safe.
What happens if I call back 0870021802?
Calling back 0870021802 is not recommended. Robocall numbers often do not accept incoming calls or route to different numbers than the originating line. By calling back, you confirm your number to the operator and may be placed on a call list for further scam attempts. Block the number instead.
How can I block 08 7002 1802 on my phone?
Most Australian phones allow you to block numbers directly. Add 0870021802 to your contacts, select the option to block or reject calls, and save. Alternatively, contact your provider (Optus in this case) to request that they block calls from 08 7002 1802 at the network level. You can also use third-party call filtering apps that recognise robocall patterns.
Should I report 08 7002 1802 to Optus since it's their number?
Yes. Contact Optus customer service and report that 08 7002 1802 is receiving incoming calls that are delivering robocalls. Provide details of the automated message and timing. Optus can investigate whether the service is being spoofed or misused, and may suspend the line. You can also report to ACMA at acma.gov.au, which tracks network abuse across providers.