- Scam
Community report for 08 6336 8731 (0863368731): Automated robocall with language selection prompt (press 1 for English, press 2 for Chinese).
Robocall Reports for 08 6336 8731
One contributor has reported receiving an automated robocall from 08 6336 8731 (also written as 0863368731). The call featured a language selection prompt, asking the recipient to press 1 for English or press 2 for Chinese. This type of automated message is a common hallmark of robocall campaigns, often used to route calls or validate active phone numbers for further targeting.
The number is allocated to Symbio Networks Pty Ltd as a local service in Western Australia. The contributor answered the call from 0863368731, suggesting the robocall successfully connected to an active line.
What This Robocall Indicates
The language selection routine on calls from 08 6336 8731 suggests the robocall may be part of a larger campaign targeting multiple demographic groups. Contributors who answer and select a language option may be flagged as valid, active numbers and added to contact lists for follow-up scams or unwanted marketing. The presence of a Chinese language option indicates the campaign may target Chinese-speaking Australians specifically.
What to Do If You Receive a Call from 08 6336 8731
If 08 6336 8731 calls you:
- Do not: Press any number in response to the prompt, as this confirms your number is active and monitored
- Do not: Stay on the line or engage with any follow-up message
- Do: Hang up immediately when you recognise the automated prompt
- Do: Block the number (08 6336 8731 or 0863368731) on your phone to prevent future calls
- Do: Let subsequent calls go to voicemail rather than answering
Why Robocalls Use Language Selection
Robocalls that offer language options serve multiple purposes. First, they validate your number as active and answered by a real person. Second, they route calls to appropriate scam scripts based on language preference, increasing the likelihood that recipients will engage with follow-up messages. Contributors who press a key signal to scammers that the number is worth pursuing further.
How to Report 08 6336 8731
If you receive unwanted robocalls from 08 6336 8731, report the number through Australian government channels:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - they investigate breaches of the Spam Act and Telemarketing Standards
- Register your number with the Do Not Call Register at donotcall.gov.au to opt out of legitimate telemarketing (though this won't stop scam robocalls)
- If the call involves a scam, report it to Scamwatch at scamwatch.gov.au
- Report the robocall on Reverseau to help other Australians identify calls from 0863368731
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Had the press 1 for English press 2 for Chinese routine
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WRITE A REVIEWFrequently Asked Questions
What does it mean if a robocall from 08 6336 8731 asks me to press 1 for English?
When 08 6336 8731 presents a language selection prompt, it's validating that your number is active and monitored by a real person. Pressing any number signals scammers that your phone line is worth targeting for follow-up calls or scams. The best response is to hang up immediately without pressing anything.
Why would a robocall offer both English and Chinese language options?
Robocalls from 08 6336 8731 that offer Chinese as an option suggest the campaign targets both English and Chinese-speaking Australians. This indicates a more sophisticated operation designed to reach multiple demographic groups, likely routing each language selection to different scam scripts or follow-up campaigns.
Is 0863368731 a legitimate business number?
08 6336 8731 is allocated to Symbio Networks Pty Ltd as a local service in Western Australia, but the reported robocall behaviour is clearly unwanted and potentially part of a scam campaign. Legitimate businesses do not use automated language selection prompts to validate phone numbers.
Should I answer if 08 6336 8731 calls again?
No. If 08 6336 8731 calls you again, do not answer. Let it go to voicemail instead. Answering confirmed your number to the robocall system, so repeated calls may follow. Blocking 0863368731 on your phone is the most effective way to prevent future disturbances from this number.
What should I do if I already pressed a number on the robocall from 08 6336 8731?
If you pressed 1 or 2 in response to the prompt from 08 6336 8731, your number has been marked as active. Block 0863368731 immediately and monitor for follow-up calls. You may receive additional scam calls over the coming weeks. Report the number to ACMA at acma.gov.au.
How do I block 08 6336 8731 on my phone?
Most Australian phones allow you to block numbers directly. On iPhone, open the recent calls list, select the number (08 6336 8731 or 0863368731), tap 'Block this Caller', and confirm. On Android, go to your call log, long-press the number, and select 'Block/Report spam'. You can also contact your phone provider to request blocking at the network level.