- Scam
08 6328 9016 (0863289016): Contributor reports automated robocall claiming mobile number would be cut off. Western Australia local service number.
Robocall Impersonation Reports for 08 6328 9016
One contributor has reported receiving an automated call from 08 6328 9016 (also written as 0863289016) delivering a threatening message about their mobile phone service. The caller used an automated voice to claim the recipient's mobile number was being disconnected or cut off, a common opening tactic used to create urgency and prompt the recipient to engage with the scam.
This Western Australia local service number allocated to Symbio Networks Pty Ltd appears to be misused for robocall impersonation activity. The automated message bypassed the need for a live caller, making it harder for recipients to verify legitimacy or ask clarifying questions.
What the Automated Message from 08 6328 9016 Said
The contributor who received the call from 0863289016 reported an automated voice message stating that their mobile phone number was being cut. This type of message is designed to trigger panic and convince the recipient to press a key or call back to "confirm" their number or speak to an operator. Once engaged, victims are typically transferred to a live scammer who poses as a telecommunications provider representative and requests sensitive information or payment.
Report Timing and Call Characteristics
The call to the contributor occurred on 30 March 2026 during daytime hours. Robocalls using this impersonation tactic often target people during business hours when they may be distracted or more likely to answer an unfamiliar number thinking it could be work-related.
What to Do If You Receive a Call from 08 6328 9016
If 08 6328 9016 calls you:
- Do not: Press any keys, confirm your number, or call the number back from your phone
- Do not: Provide personal information, banking details, or verification codes to the caller
- Do: Let the call go to voicemail if you don't recognise the number
- Do: Hang up immediately if you answer and hear an automated message
- Do: Contact your telecommunications provider directly using a known phone number to verify if there are any issues with your account
- Do: Block 0863289016 on your phone to prevent future calls
How to Report 08 6328 9016
If you receive a robocall from 08 6328 9016, report it to the following Australian authorities:
- ACMA (Australian Communications and Media Authority): Report unwanted calls and robocalls at acma.gov.au. ACMA investigates breaches of the Telecommunications Act and can take action against providers misusing numbers.
- Scamwatch: Report the scam attempt at scamwatch.gov.au. Scamwatch tracks common scam patterns and publishes warnings to protect other Australians.
- Do Not Call Register: Register your number at donotcall.gov.au if you wish to opt out of telemarketing (note: this does not stop scam calls, but helps limit legitimate telemarketing).
- Reverseau: Contribute your experience on Reverseau to help other Australians identify and avoid this number. Community reports strengthen collective protection against phone scams.
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Automated message saying my mobile phone number was being cut
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WRITE A REVIEWFrequently Asked Questions
What should I do if I've already engaged with the automated message from 08 6328 9016?
If you pressed keys or called back the number from 0863289016, contact your bank and mobile provider immediately to check for unauthorised activity. Monitor your accounts for suspicious transactions. If you provided personal details, consider placing a fraud alert with credit reporting agencies. Report the call to ACMA at acma.gov.au to help stop further misuse of the 08 6328 9016 number.
Is 08 6328 9016 a real telecommunications company number?
08 6328 9016 is registered as a local service number in Western Australia allocated to Symbio Networks Pty Ltd, but this does not confirm the caller was legitimate. Scammers often spoof or misuse real business numbers. The automated message claiming your number was being cut is not standard telecommunications provider communication. Always verify by calling your provider directly using a number from your bill or official website, not by calling back 0863289016.
Why do scammers use robocalls instead of speaking directly?
Robocalls using automated messages allow scammers to target many numbers quickly with minimal effort. The automated message creates urgency without the risk of a live caller being questioned or exposed. When the recipient calls back from 08 6328 9016 or continues the conversation, they are then connected to a live operator who attempts the actual scam. This two-step process increases the likelihood the victim will be in a heightened emotional state and more willing to comply.
How can I tell if a call about my mobile service is legitimate?
Legitimate telecommunications providers do not cut off numbers without multiple warning letters and payment options. They do not use automated messages demanding immediate action. If you receive a call about service issues, hang up and contact your provider directly using the customer service number on your bill or their official website. Your provider can confirm whether there are genuine account issues. Do not call back any number from an unsolicited call about 08 6328 9016 or similar.
What information should I never provide during a call from 08 6328 9016?
Never provide your full name, address, date of birth, banking details, credit card numbers, PIN codes, or two-factor authentication codes to anyone who calls you unsolicited, including claims to be from 0863289016. Legitimate service providers will never ask for sensitive information via an incoming call. If a caller claims they need verification, politely decline, hang up, and contact the organisation directly using a trusted number.
Should I report this to the police or ACMA?
Report the call to both organisations. ACMA (acma.gov.au) handles telecommunications misuse and can investigate 08 6328 9016. Scamwatch (scamwatch.gov.au) collects scam reports to identify trends and warn the public. You can also file a report with your local police, particularly if you've suffered financial loss. Additionally, reporting on Reverseau helps other Western Australian residents recognise and avoid 0863289016.